Literature Review

Brené Brown and Adam Grant say the best leaders do this. Mediocre managers do the opposite Fast Company; by Inc.; 11/22/25 Are you a 'learner' or a 'knower'? How can you tell if someone is a great leader? They always want to know more. They’re interested in mastery of a subject or skill. They ask great questions. And, as they find out more, they sometimes change their mind. They’re a “learner.” But these days, most CEOs and other leaders take the opposite approach. They think of themselves as “knowers.” They appear to have all the answers. That’s bad for them, their direct reports, and the organizations they lead.

Not just a ‘soft skill’: How academic hospitals are embedding professionalism into strategy Becker's Hospital Review; by Kelly Gooch; 11/18/25 Hospitals and health systems are formalizing leadership roles focused on clinical excellence and professionalism — particularly at academic medical centers. Leaders say their institutions see the value in this approach to improve patient safety, strengthen workplace culture and support clinician well-being. ... Becker’s connected with these leaders to discuss the drivers that led their organizations to elevate this focus, how they link it to strategic goals, and examples of meaningful success. 

Providing specialised palliative care to families with ethnic minority background: Perspectives, experiences, and approaches Omega (Westport); by Josefine Maria Bruun, Mikkel Rytter, Jahan Shabnam, Morten Sodemann, Mogens Grønvold, Merete Paludan, Mathilde Adsersen, Jesper Grau Eriksen, Mette Asbjoern Neergaard; 11/17/25 online ahead of print ... While some participants employed informal strategies of cross-cultural palliative care, these were rarely grounded in formal training or guidelines. We therefore recommend the integration of ongoing cultural humility training into the education of palliative care professionals to better support equitable and responsive care in diverse clinical settings.

Atlantic Area Chamber Ambassadors visit with Hospice of the Midwest AARP - Atlantic News Telegraph; Jenn Nichols; 11/13/25 The Atlantic Area Chamber of Commerce Ambassadors met with staff from Hospice of the Midwest [based in Guthrie Center, Iowa] on Thursday, Nov. 6, to learn more about the compassionate services they provide, and the important role volunteers play in supporting patients and families. Editor's Note: What ongoing relationships do you continue to foster with leaders of your service areas? Hospice of the Midwest in Guthrie Center, Iowa provides this great example.

The last nightJAMA Network; by Lenore M. Buckley; 11/6/25... But on this final evening (tonight will be the last day of inpatient consult call of my career), I slow down and stop to think about these things. As I look past those drab gray walls, the rows of computers on chipped Formica tables, and the incessant alarms, I see it in all its glory for the last time—the myriad of patient faces in shared rooms who, due to illness and/or aging, are at turning points in their lives hoping for the best we can offer. I see modern health care’s potential to restore people back to their lives. I think of the times that I and it had failed, but I also think of the wonderful successes. It is a moment of holiness, so profound that I must do it quickly, quietly, and privately or I too might be overwhelmed by emotion.Publisher's note: A wonderful reflection on a medical career.

The rise of humble hospital C-suites Becker's Hospital Review; by Laura Dyrda; 10/29/25 In an era of unprecedented turnover and mounting financial pressure, the most successful healthcare executives are discovering that leadership no longer begins, or ends, in the boardroom but instead lies with those who ask the best questions and learn from the frontlines. “Healthcare is at a pivotal moment,” said Erik Wexler, president and CEO of Renton, Wash.-based Providence. “We’re navigating what I call a polycrisis, a convergence of economic, policy, technological and societal challenges that are reshaping the landscape. As health system leaders face these complexities and look to the future, fostering innovation, building resilience and leading with values has never been more essential.” According to today’s revered C-suite executives, the most successful leaders in the next half-decade won’t be those with the biggest egos or the most accomplishments but individuals with selflessness, humility and fortitude.

The silent crisis of Gen AI anxiety in the workplace HR Perspectives; by Dr. Gleb Tsipursky; 10/27/25 The conversation about generative AI (Gen AI) is unavoidable in today’s business landscape. It’s disruptive, transformative, and packed with potential—both thrilling and intimidating. As organizations adopt Gen AI to streamline operations, develop products, or enhance customer interactions, the inevitable side effect among employees is anxiety. Will jobs vanish? Will expectations shift overnight? Can they keep up with the learning curve? These questions aren’t just whispers in the break room; they’re front and center for many teams. 

Raising the bar in healthcare leadership trainingUConn Today; by Barbara O’Neill; 10/21/25“Clinical leadership training is vital to launching the next generation of our health care workforce,” says Raquel Manley, DMD, faculty and alum of the Urban Service Track/AHEC Scholars (UST/AS) Program, located on the UConn Health campus in Farmington. “Effective health care is based upon clear communication, conflict resolution, and teamwork for the health and well-being of our patients and community members. In my experience as an Urban Health/AHEC Scholar, coach, and faculty, I have found that today’s students are often very brilliant academically and in social settings but need coaching and counseling on leadership skills once they enter the workforce.” So why is this the case?

How leaders can learn to listen: Emotional intelligence and aligned purpose can transform the way teams communicate and get results Comstock's Magazine; by Laurie Lauletta-Boshart; 10/20/25 ... Jessica Kriegel, who has a Ph.D. in human resources development and educational leadership and management, ... worked with Joshua’s House Hospice, a Sacramento nonprofit organization that provides hospice care to terminally ill homeless men and women, to determine the best way to hire employees who would stay long term. “They were looking to attract the right talent, but also wanted to retain that talent and make sure they were motivated and fulfilled in their work,” says Kriegel. Instead of a culture fit, Kriegel and her team advanced a purpose fit, where the organization’s purpose and the personal purpose of those they hired were aligned.

The power of generous leadership with Joe Davis Teleios Collaborative Network (TCN); video/podcast hosted by Chris Comeaux with Joe Davis; 10/15/25What if the fastest path to performance is generosity? Not perks or slogans—real generosity: giving of yourself to help others grow to their full potential. In our latest Anatomy of Leadership, Chris Comeaux sits down with Joe Davis—former BCG North America Chair and author of The Generous Leader—to unpack how collaboration, vulnerability, and disciplined listening can transform teams and create Effective Leadership. They also discuss Joe's journey in leadership and the concept of Generous Leadership. Joe shares personal stories and insights from his career, emphasizing the power of collaboration and the impact of small acts of kindness.

Behavioral scientist breaks down what makes a great leader CBS Mornings / YouTube; interview with Jon Levy; 10/6/25 Behavioral scientist and New York Times bestselling author Jon Levy spent the last 15 years meeting with different types of leaders. In his new book, "Team Intelligence: How Brilliant Leaders Unlock Collective Genius," he talks about the preconceived notions of leadership.

Emotional analytics in HRtech: Measuring mood, motivation, and morale HRTechSeries; by HRTech Staff Writer; 9/22/25 Organizations have used the same set of HR metrics for decades to keep track of the health of their employees: turnover rates, absenteeism, performance scores, and time-to-hire. These benchmarks are useful, but they don’t tell the whole story about what really makes an organization successful. They keep track of what employees do, but not how they feel. That gap is no longer acceptable in today’s fast-paced workplace, where employee experience is becoming more and more important for engagement and retention.

Why some leaders create chaos to stay relevantForbes; by Benjamin Laker; 8/24/25Some leaders intentionally create chaos and manufactured urgency to maintain their relevance and perceived indispensability. This strategy, often driven by insecurity, harms productivity, morale, and innovation, while eroding trust and talent. Effective leadership fosters clarity, empowers teams, and builds resilient systems, rather than relying on constant crisis to prove worth.