Literature Review

Cleveland Clinic virtual care service expands throughout US Becker's Health IT; by Giles Bruce; 6/4/25 The Clinic by Cleveland Clinic, a virtual second opinion service, is expanding its licensure to thousands of additional providers across the nation. The Clinic partnered with credentialing company Baton Health to grow its provider licenses to more than 10,000, spanning the entire country. The Clinic, a joint venture between Cleveland Clinic and telehealth company Amwell, offers quick access to physicians and subspecialists for virtual second opinions. 

Addressing barriers in palliative care for rural and underserved communities American Society of Clinical Oncology Educational Book (ASCO); by Matthias Weiss, MD, PhD, Susan Sabo-Wagner, MSN, RN, OCN, NEA-BC, Julia Frydman, MD, MS, and C.S. Pramesh, MS, FRCS; 5/21/25 Thirty-two million Americans live in rural counties and have no access to multidisciplinary cancer care, and patients with cancer describe a greater number of unfavorable social determinants of health (SDoH), experience more serious financial hardship as well as greater symptom burden, and are more likely to die of cancer. Delivering effective symptom management may be achieved through adoption of a hub and spoke model, which connects rural community care sites with a cancer center. Modern technologies (electronic medical record and virtual telehealth), advanced practice provider care models, and engagement in symptom management clinical trials can extend more optimal care to connected rural sites. Pragmatic examples of addressing these care barriers include systematic and proactive assessment of SDoH, supported by navigation and social services, and telehealth-enabled palliative care (PC). 

Virtual nursing at Hackensack Meridian Health is making nurses and patients happy Healthcare IT News; by Bill Siwicki; 5/12/25 In-hospital nurses can focus on more critical tasks and direct patient care while virtual nurses handle the routine monitoring and documentation tasks. Patients appreciate more personalized support and the overall hospital experience. Hackensack Meridian Health has made a conscious effort to identify ways to streamline administrative tasks for its bedside teams, minimizing non-clinical burdens for frontline staff. ... Early results show virtual nursing supports faster discharging procedures, coordinated care planning and optimization of in-unit nursing time through the shifting of the documentation burden.

MaineHealth Memorial Hospital leverages telehealth in unexpected ways MaineHealth, North Conway, ME; Press Release; 3/312/25 When a patient presenting with stroke symptoms arrives at MaineHealth Memorial Hospital's emergency department, time is of the essence. It could take hours to arrange for medical transport and get that patient to a tertiary care center like MaineHealth Maine Medical Center to see a stroke neurologist. Using telehealth, these patients can receive this specialized care if it is necessary in less than 30 minutes. While telehealth is often associated with remote home visits, MaineHealth Memorial Hospital also uses it to enhance on-site care. Using remote consult technology, MaineHealth specialists can offer local care teams expert advice at the bedside or in the exam room. [Continue reading ...]

The COVID mistake no one talks enough about The Atlantic; by Sunita Puri; 3/25/25 Deaths in isolation have been treated as a painful memory, not as a problem that hospitals need to address. He was one of the few ICU patients whose face I saw in early 2021, when COVID raged through Los Angeles. As a palliative-care physician, my job was to meet, over Zoom, with the families of intubated patients to ensure that they had complete medical updates and to help them make difficult medical decisions on behalf of their loved one, particularly when that person faced death. But in a surreal departure from my usual practice, I’d never once seen these patients myself: At the time, to minimize exposure to COVID, the only people permitted to enter the ICU regularly were members of the ICU team. ... His wife told me that during his many previous illnesses, she had slept every night in his hospital room, making sure he asked for pain medications and watching movies with him to pass the time. “He fought harder to live when I was there,” she told me. [Continue reading ... full access may require a free trial or subscription]

Hospice community responds to proposed DEA telehealth prescribing rule Hospice News; by Jim Parker; 3/20/25 A proposed rule by the U.S. Drug Enforcement Administration (DEA) could impede timely access to medications for hospice and palliative care patients, according to members of the hospice community. ... If finalized, this proposed rule would require prescribers to register with the DEA before they are allowed to prescribe schedule II-V controlled substances, along with some monitoring and other requirements.  ... Implementation of the proposed rule would have adverse consequences for hospice and palliative care patients, according to the National Alliance for Care at Home. ... The Alliance made several recommendations to the DEA regarding the proposal: 

Congress passes telehealth, hospital-at-home in funding bill Modern Healthcare; by Michael McAuliff; 3/14/25 Congress completed work on a government funding bill Friday that modestly trims spending, gives President Donald Trump greater flexibility to cut programs and extends expiring healthcare priorities. In a 54-46 vote, the Senate approved legislation the House passed Tuesday that prevents the partial government shutdown that would have commenced at midnight EDT. ... The "continuing resolution," or CR, funds government operations through fiscal 2025, which ends Sept. 30, and extends and finances key healthcare programs for the same duration. Those include reauthorizing Medicare reimbursements for telehealth and hospital-at-home services, originally authorized during the COVID-19 pandemic; ...

DEA proposed telemedicine prescribing rule could burden hospice physicians and hospice operations Morgan Lewis, Washington, DC; by Howard J. Young, Jacob J. Harper, and Roshni Edalur; 1/27/25 Signaling a possible future approach to regulating Schedule II-V prescribing via telemedicine in lieu of in-person examinations, on January 17 the DEA issued a notice of proposed rulemaking regarding its next iteration of controlled substance prescribing controls. With comments due March 18, 2025, the Proposed Rule is not subject to the Trump administration’s executive order freeze on new proposed regulations. [Click on the title's link to continue reading.]

DEA unveils long-overdue special registration for telemedicine in proposed ruleThe National Law Review; by Marika Miller, Nathan A. Beaver of Foley & Lardner LLP; 1/21/25 In the final days of the Biden administration, the Drug Enforcement Administration (DEA) released a proposed rule that would allow practitioners with a Special Registration to prescribe Schedule III-V, and in limited circumstances Schedule II, controlled substances via telemedicine. Practitioners with a Special Registration would still need to obtain a DEA registration in each state where they prescribe or dispense controlled substances. However, the proposed rule establishes a limited, less expensive State Telemedicine Registration as an alternative to the traditional DEA registration. The proposed rule imposes several obligations on practitioners with Special Registrations when they prescribe controlled substances via telemedicine.  [Click on the title's link to continue reading.]

Congress extends hospice telehealth flexibilities Hospice News; by Jim Parker; 12/21/24 Congress has extended the pandemic-era telehealth flexibilities through March 14, 2025. Early Saturday, legislators approved a continuing resolution to fund the government and avoid a shutdown. The bill contained language to extend the flexibilities, which includes the ability to perform face-to-face recertifications via telehealth. They were originally slated to expire on Dec. 31. The extension is a win for health care providers, including hospices, who have come to rely heavily on virtual services during the past five years.   

Perspectives on telemedicine visits reported by patients with cancerJAMA Network Open; Sahil D. Doshi, MD; Yasin Khadem Charvadeh, PhD; Kenneth Seier, MS; Erin M. Bange, MD, MSCE; Bobby Daly, MD, MBA; Allison Lipitz-Snyderman, PhD; Fernanda C. G. Polubriaginof, MD, PhD; Michael Buckley, MS, MBA; Gilad Kuperman, MD, PhD; Peter D. Stetson, MD, MA; Deb Schrag, MD, MPH; Michael J. Morris, MD; Katherine S. Panageas, DrPH; 11/24The growing time and cost burdens of cancer care on patients, health care professionals, and systems has led to a focus on optimizing accessibility and value. In this survey study of perspectives on telemedicine visits, a large majority of patients at a comprehensive cancer center expressed satisfaction with telemedicine visits in proportions that remained consistent beyond the end of the pandemic. These findings challenge health care systems to integrate telemedicine into routine cancer care and to overcome remaining technical challenges and barriers to ease of use.

Hologram technology wows rural care patients Becker's ASC Review; by Francesca Mathewes; 11/25/24 Cancer patients in rural Tennessee are testing virtual visits from hologram health consultants, Fox 26 News reported Nov. 23. The technology allows healthcare providers, in this case a physician, to consult with patients via a lifelike hologram. Clay Jackson, MD, a palliative care specialist in Germantown, Tenn., said that the technology has expanded access to care in the rural area, where patients might otherwise have to travel more than 100 miles for in-person care. "Two words: blown away. My patients can't believe how great the technology is," said Dr. Jackson in the report. "They may be a one-car family, it may be patients for whom additional travel would cause additional pain or discomfort or stress, especially those who are undergoing active treatment for their cancer," he added. The device and AI-powered spatial computing platform cost $29,000. The technology has been used in the entertainment industry and in professional sports, but this marks the first time the technology has been used in health consultations.

How Zoom is expanding its role in healthcare Modern Healthcare; by Hayley Desilva; 11/1/24 Zoom, a company that rose to prominence during the COVID-19 pandemic, is looking to expand its presence in healthcare through artificial intelligence.  The company recently announced plans to incorporate ambient AI documentation technology from digital health company Suki in its clinical platform. Zoom plans to use the ambient AI technology, which turns a recording of a doctor-patient conversation into usable clinical notes in the electronic health record, for virtual and in-person visits.  ... Here's a closer look at Zoom's history in healthcare and where it plans to go next.