Literature Review

Digital marketing tips for hospice and senior care services Dot Com Media; Blog post by Vlad Blits; 1/2/25 In the susceptible and competitive field of hospice and senior care, effective digital marketing strategies can be pivotal in reaching families who need these essential services. ... Here are some crucial tips on leveraging hospice marketing strategies, senior care digital marketing, building trust in healthcare marketing, and local SEO for senior care.

How healthcare AI is meeting the hype at UW HealthBecker's Health IT; by Giles Bruce; 12/6/24Ambient clinical documentation will be commonplace in healthcare three years from now, according to Chero Goswami, chief information and digital officer at Madison, Wis.-based UW Health... What is the IT project you're most excited about at your health system? I would say the stuff we're doing with ambient listening, which most others in the industry are doing as well, which is allowing providers and other members of the care team to spend more time in direct patient care, and not typing up notes, with AI capturing everything in the background and then creating a summary note, or a clinical note. It returns the clinicians to clinical practice, rather than making them glorified typists. And it also leads to a better patient experience, because the patient is very much aware that the clinician is looking at them eye to eye and having a conversation, versus looking at a keyboard. And it reduces cognitive burden. The physicians aren't completing the note at 8 o'clock at night, but doing it in real time at the clinic.

Things CIOs and CTOs need to do differently in 2025 Information Week; by Lisa Morgan; 12/18/24 As CIOs and CTOs head into a new year, they always have priorities. Greater agility is a key theme in 2025. ... “Keep ahead or at least on top of the cybersecurity, artificial intelligence, and data analytics skills that are needed. Acquire talent and develop that talent so your company remains competitive,” says [Loren Margolis, faculty, Stony Brook University]. “Find ways to use [AI and analytics] to become even more agile so you remain competitive. Also embrace them as opportunities to train and develop your workforce. Make sure your organization is a place where great tech talent can come to develop and use their skills.” The following are some other priorities for 2025:

L.A.-area cyber attack could impact 17m patient records GT - Government Technology - Cybersecurity; by Scott Schwebke; 12/12/24 Hackers claim they have retrieved 17 million patient records, including confidential personal and medical information, in a ransomware attack on PIH Health that has paralyzed operations at three hospitals, the Southern California News Group has learned. The Dec. 1 attack downed computer and most phone systems at PIH Health Downey Hospital, PIH Health Whittier Hospital and PIH Health Good Samaritan Hospital in Los Angeles. Also compromised were urgent care centers, doctors offices and a home health and hospice agency operated by PIH. PIH officials on Wednesday declined to comment on a threatening typewritten letter purportedly faxed by the cyber criminals late last week, saying they are working with a cyber forensic specialist and the FBI to untangle the ransomware attack. The FBI also declined to discuss the ongoing investigation.

Will AI help improve healthcare security in 2025? Health IT Answers; by Roberta Mullin; 12/10/24 The healthcare sector is particularly vulnerable to cybersecurity risks and the stakes for patient care and safety are particularly high. Healthcare facilities are attractive targets for cyber criminals in light of their size, technological dependence, sensitive data, and unique vulnerability to disruptions. Strengthening our cybersecurity infrastructure and defending against malicious attacks requires vigilance, vision, and collaboration. Can AI help improve healthcare security? We asked our experts what improvements to security we might see in 2025. Here is what they had to say. ... [Click on the title's link to read input from 21 healthcare IT experts.]

Forcura and Axxess announce palliative care software integration Bluefield Daily Telegraph, Jacksonville, FL; Business Wire; 12/9/24 Forcura, a healthcare workflow management company, announced a strategic partnership enhancement with Axxess, the leading global technology platform for healthcare at home, by expanding connectivity to Axxess’ palliative care platform. Consequently, Axxess’ palliative care client organizations now can manage the workflow associated with onboarding and coordinating care for patients through a bi-directional API integration with Forcura. Together, Forcura and Axxess can provide shared home health, hospice, home care and palliative care clients a seamless interoperable experience.

Critical components of the digital operating model in health bounteous x Accolite; by Abby Matchett; 12/4/24 ... To determine how to shape your resources and structure an operating model, you must first assess and evaluate several critical inputs, starting with the overall digital transformation strategy. 

What healthcare CFOs don’t know about cybersecurity — and what they should ask their CISOs Healthcare Finance Technology (HFMA); by Plante Moran; 12/2/24Cybersecurity is a growing concern for all healthcare organizations amid the ongoing rise of ransomware attacks and other threats. In 2023, the number of reported data breaches in the U.S. rose to an all-time high of 3,205, a 78% increase from 2022, while the average cost of a healthcare data breach hit $10.93 million. What’s driving these alarming figures isn’t necessarily a lack of technology or talent. ... By rethinking their approach to collaboration and risk management, healthcare CFOs can more effectively align security with both technology and the business to help their organizations become more resilient. ... How ready is our organization for an attack? ... 

Aged care nursing in the digital future Atlassian Jira, Australia; by Flinders University; 11/27/24 The results call for nurses to be included when digital innovations are in development, so they can actively shape their implementation and ensure high-quality, compassionate care for residents in their final stages of life. "In Australia and around the world, we have seen a significant increase in digital technologies in the health care sector," says study lead author Dr. Priyanka Vandersman, a Senior Research Fellow at Flinders University's Research Center for Palliative Care, Death and Dying (RePaDD).  "In aged care, these digital approaches can include helping with care planning and assisting with managing medication, but we need to ensure that nurses are equipped with the digital skills needed to use these tools effectively, while continuing to provide high quality, person-centered care."

8 digital healthcare trends for 2025 Perficient; by Lysa Young-Bates; 11/15/24 Our experts are closely monitoring eight healthcare trends that are shaping industry leaders’ strategies in 2025. ... Let’s dive into the eight healthcare trends and pragmatic innovations that our experts are helping HCOs navigate in 2025.

Ascension president addresses UN on cyberattacks Becker's Hospital Review; by Kristin Kuchno; 11/11/24 Eduardo Conrado, president of St. Louis-based Ascension, discussed the health system's May ransomware attack at a Nov. 8 United Nations Security Council meeting. The council met to discuss strategies for countering cyberattacks in healthcare, according to a Nov. 8 news release from the U.N. Ascension's response to the May 8 ransomware attack cost the health system approximately $130 million. The attack forced its hospitals and clinics off its EHR system and disrupted key diagnostic services, including MRIs and CT scans. ... "Overnight, nurses were unable to quickly look up patient records from the computer stations and were forced to comb through paper back-ups for patient medical history and medications," Mr. Conrado said at the meeting.  ... A comprehensive approach is key, Tedros Adhanom Ghebreyesus, PhD, director-general of the World Health Organization, told the U.N. "Countries should invest not only in technologies for detecting and mitigating cyberattacks but in training staff to respond to them," he added...

Adopting tomorrow’s tech: 5 steps to effective AI training in hospice Hospice News; by Mick Stahlberg; 11/7/24 In today’s hospice environment, providers are continually asked to do more with less. Staffing shortages, rising costs and growing patient demands make efficiency a critical component of success. Enter artificial intelligence (AI). From automating administrative tasks to improving scheduling and optimizing resource allocation, AI is poised to significantly enhance operational efficiency at every level. In turn, proper training will play a monumental role in helping teams get comfortable incorporating this technology into their clinical and administrative workflows from day one. Providers will be best served to follow 5 key steps to effective AI training as they work with their technology partners to articulate a comprehensive strategy based on their organization and its unique needs. These steps incorporate:

Microsoft update warning—400 million Windows PCs now at risk Forbes; by Zak Doffman; 10/30/24 Here we go again. Previously fixed Windows vulnerabilities are back to haunt users. And with perfect timing, there’s also a serious new warning for at least 400 million users, all of whom need to act to keep their PCs and data safe from attack. This is all about timing. The public interest advocacy group PIRG is now campaigning for Microsoft to extend the Windows 10 support extension now available to schools to other users. “In one year, Microsoft plans to end support for Windows 10,” they warn, “potentially rendering up to 400 million computers obsolete overnight. This decision could trigger the single largest surge in junked computers in history, with dire consequences for both consumers and the environment.”