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All posts tagged with “Hospice Provider News | Nonprofit News.”



Top News Stories of the Month Nov 2024 - TCN Podcast

12/05/24 at 03:00 AM

Top News Stories of the Month Nov 2024 - TCN Podcast Teleios Collaborative Network (TCN); podcast by Chris Comeaux with Mark Cohen; 12/4/24 What if the future of Hospice and Palliative Care depends on understanding the intricacies of industry integration and regulation?  Join us for an insightful journey through November's most compelling stories that have captured the attention of Hospice and Palliative Care Today's readership. Our conversation reveals the significant impact of national events, from elections to regulatory changes, on shaping news cycles and industry priorities.  Also, rising workforce demands and political changes, such as immigration restrictions, paint a concerning picture for the future labor pool in Hospice Care. We provide a comprehensive analysis of the month's key themes that may have been missed, like tackling issues from CMS payment cuts to the Justice Department's stance on UnitedHealthcare Group's acquisition of Amedisys. This episode is a must-listen for those seeking a deeper understanding of the critical yet often overlooked issues in Hospice and Palliative Care today, and Mark delivers another excellent masterclass on creating compelling headlines. 

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VNA & Hospice of the Southwest Region names Jessica Boutin CEO

12/04/24 at 03:15 AM

VNA & Hospice of the Southwest Region names Jessica Boutin CEO Vermont Business Magazine (VB), South Burlington, VT; by Tim, VNA & Hospice of the Southwest Region; 12/3/24 Vermont Business Magazine VNA & Hospice of the Southwest Region (VNAHSR) has announced that Jessica Boutin as its new Chief Executive Officer, effective January 1, 2025. Jessica, a long-time employee of the organization, steps into the role after years of dedicated service and proven leadership within the agency. "I am incredibly excited for Jessica to step into this role. Over the years, I have had the privilege of working closely with her, witnessing her unwavering commitment to our mission, to our vision and to the patients and families we serve. Jessica has shown time and time again that she has the leadership, compassion and dedication needed to lead our agency. I have complete confidence in her ability to continue our legacy of excellence, and continue to positively impact the communities we serve," said Sara King, outgoing CEO of VNAHSR.

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What are the most charitable counties in the United States?

12/04/24 at 02:00 AM

What are the most charitable counties in the United States? Harmony & Healing; by Davod Victor; 11/27/24 Since its inception in 2010, the Charities Aid Foundation’s World Giving Index has consistently ranked the United States among the top 10 most charitable countries in the world. It’s easy to see why: from donating money, food, clothing, and more to volunteering time to help neighbors and strangers alike, the charitable spirit has always been a deep-rooted part of American culture. Since the United States has historically been a notably philanthropic country, our team at Harmony and Healing collected and analyzed data from the Internal Revenue Service (IRS) to determine where the most charitable people live in the country. ... Using the most recent tax return data from the IRS, we analyzed charitable contribution and income figures to calculate the average contribution per tax return in each county, as well as percentage of each county’s income donated to charities, to identify the most charitable counties in the United States. [Click here to access their report.]

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Big Bend Hospice’s promise to North Florida [New parent company, Seven Oaks Health]

12/03/24 at 03:00 AM

Big Bend Hospice’s promise to North Florida [New parent company, Seven Oaks Health] Tallahassee Democrat; by Bill Wertman, "Your Turn"; 11/29/24 As CEO of Big Bend Hospice, I see every day how vital our mission focused hospice care is to families across North Florida. Yet, in today’s healthcare landscape, nonprofit hospices like ours are increasingly rare. Only about 30% of hospices nationwide operate as nonprofits (CDC, 2020), and for-profit hospices have made up nearly all new providers in recent years (Hospice News, 2022). These changes mean that the type of personalized, community-centered care that Big Bend Hospice provides is at risk of disappearing. In 2024 alone, 12 hospice acquisitions took place, with about half involving nonprofit organizations (Hospice News, 2024). This trend is forcing many nonprofits to either consolidate or scale back services. For Big Bend Hospice, the choice was clear: expand our offerings to meet more in-home healthcare needs, while keeping compassion and family-centered care at the forefront. To accomplish this, we established Seven Oaks Health, our new parent company. With Seven Oaks Health, we’re creating a sustainable model that enables us to support families from diagnosis through end-of-life, especially in the rural areas we’ve served for over 40 years. By broadening our services, we’re ensuring that more families have access to high-quality care wherever they call home.

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Tidewell Foundation volunteers give back during Thanksgiving

12/02/24 at 03:00 AM

Tidewell Foundation volunteers give back during Thanksgiving Observer, Sarasota, FL; by Jay Heater; 11/29/24Those in the parking lot of the Tidewell Hospice administration building the day before Thanksgiving in Lakewood Ranch weren't focused on the "being thankful" part of the holiday. They were concentrating on the "giving back" part. The Tidewell Foundation's fifth annual Meal Drive provided more than 500 meals that were delivered through Manatee, Sarasota, DeSoto and Charlotte counties to provide, in many cases, what might be the last holiday meal a couple or family would be able to share. Morton's Gourmet Market, the Venice Yacht Club and Michael's on East made the meals possible and then volunteers packed and delivered the meals Nov. 27. Among those in the parking lot was Bradenton's Terry Dale, who was volunteering in the event for the first time. "I am trying to give back," Dale said as she was busy handing out meals to other volunteers who drove up to take care of the delivery. "Two years ago, these people (Tidewell Hospice) were a godsend." Her husband of 47 years, Bill Dale, died at that time and Terry Dale doesn't know how she would have made it through without Tidewell Hospice. She knew the importance of the food that was being sent out with the volunteers.

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Carolina Caring Robin Johnson House welcomes new patient in aftermath of Hurricane Helene

12/02/24 at 03:00 AM

Carolina Caring Robin Johnson House welcomes new patient in aftermath of Hurricane Helene Hickory Daily Record, Hickory, NC and Carolina Caring; by Carolina Caring; 11/27/24 A hospice patient seeking immediate safety after the devastating impacts of Hurricane Helene received vital care thanks to the newly established partnership between CaroMont Health and Carolina Caring. ...  Among those affected was 84-year-old Grace, a hospice patient requiring critical medications and oxygen. She was airlifted from her hometown of Burnsville, NC, to temporary shelter at the Catawba Valley Community College Tarlton Complex in Hickory, NC. In dire need, Catawba County Emergency Medical Services reached out to Carolina Caring for assistance, as Grace was rapidly depleting her medication and oxygen supplies. Within 48 hours of the initial call, Grace was successfully transferred to hospice care at the Carolina Caring Robin Johnson House. Though she felt anxious upon her arrival, Grace was comforted by the attentive support of Carolina Caring staff. When asked about the quality of care that she received, Grace described her experience as “wonderful.” “I don’t like being away from home even when I’m sick,” she shared. “... I felt wanted and loved. If I could say anything to the nurses, it’s that I love and appreciate what they’ve done.” This accommodation was made possible by a recent partnership established between CaroMont Health and Carolina Caring. On October 1st, CaroMont Health and Carolina Caring launched a strategic partnership, with Gaston Hospice now operating under the name Carolina Caring. ...

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Blue Ridge Hospice eyes N. Va. expansion, breaks into preventative care

11/29/24 at 03:15 AM

Blue Ridge Hospice eyes N. Va. expansion, breaks into preventative care Washington Business Journal; by Sara Gilgor; 11/27/24 Winchester nonprofit Blue Ridge Hospice is heading into 2025 with plans to accelerate its regional expansion - by broadening its services, beefing up its headcount, teaming up with other local health systems and employers, and penetrating new pockets within Northern Virginia. The organization has provided hospice and palliative care in Virginia for patients with terminal illnesses from cancer to dementia for 43 years, only recently breaking into Greater Washington via Loudoun County. But now, increasing demand in the market and challenges within the larger health care landscape have led the business to rethink both its own structure and how it delivers care to the elderly patients it serves, often not until the ends of their lives. That's why the parent organization is rebranding as Blue Ridge Care. Its patients often regret not seeking its help earlier, President and CEO Jason Parsons told me in an interview, so it's repositioning itself to care for patients well before they would ever need hospice. ... Blue Ridge, now with nearly 400 employees, is looking to add another 50 to 60 people - including doctors and nurses - to its headcount in 2025, Parsons told me. And it plans to invest between $3 million and $5 million into next year's expansion, after putting in $10 million over the last two years, he said.

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NUMC partners with Hospice of New York to offer hospice services

11/29/24 at 03:10 AM

NUMC partners with Hospice of New York to offer hospice servicesLong Island Press; 11/27/24 The Nassau Health Care Corporation, which represents Nassau University Medical Center, and the A. Holly Patterson Extended Care Facility have announced a partnership with Hospice of New York to offer hospice services for the first time for patients, regardless of their ability to pay. ... Megan C. Ryan, NHCC interim president and CEO [said,] “Hospice of New York’s proven expertise ensures that this initiative will provide the highest standard of care to patients and their families, including those from low-income and at-risk populations. Bringing this kind of care to those at their most vulnerable is why NUMC exists and why this partnership is so groundbreaking for both our institution and Hospice. We welcome the Hospice team to the NUMC family.” Ryan announced the appointment of Simon Ulubabov to the recently-created position of executive vice president for Hospital and Palliative Care Services at NUMC. 

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Coastal Hospice joins Shore Gives More for Giving Tuesday fundraiser

11/27/24 at 03:00 AM

Coastal Hospice joins Shore Gives More for Giving Tuesday fundraiser ABC 47 WMDT, Salisbury, MD; by Site Staff; 11/26/24 Coastal Hospice is teaming up with the Community Foundation of the Eastern Shore for Giving Tuesday. They are one of many non-profits signed up for the Shore Gives More campaign. It’s an online giving event that provides non-profits the opportunity to inspire the community. Editor's note: Heads up, be on the lookout for a post from us on Monday 12/2/24 with a wide scope of ways to support our hospice and palliative care community through "Giving Tuesday."

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Valley Health and Hospice of the Panhandle collaborate to expand hospice care

11/27/24 at 03:00 AM

Valley Health and Hospice of the Panhandle collaborate to expand hospice care Global Data; 11/26/24 Valley Health has partnered with Hospice of the Panhandle to launch a hospice care programme within its hospitals, War Memorial Hospital (WarMH) in Berkeley Springs and Hampshire Memorial Hospital (HMH) in Romney, West Virginia, US. An agreement, effective from 1 November, integrates Hospice of the Panhandle with the hospitals' existing care teams, aiming to enhance the quality and accessibility of end-of-life care for eligible patients and their families.  The Hospice in the Hospital programme, which began in 2020 at Winchester Medical Centre, has now extended to all Valley Health hospitals in Virginia and, with this recent development, to West Virginia. HMH and WarMH operations vice president Heather Sigel said: “We are extremely thankful to the Hospice of the Panhandle team for partnering with us to offer Hospice in the Hospital at both War Memorial and Hampshire Memorial. ..."

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Nutrition Shake Drive supports local hospice patients

11/27/24 at 02:00 AM

Nutrition Shake Drive supports local hospice patientsECB Publishing, Inc.; 11/26/24 Juanice Hughes Big Bend Hospice Advisory Council Big Bend Hospice is currently seeking donations of nutrition shakes, such as Ensure vanilla, chocolate and strawberry flavors for its local patients. These shakes are essential for maintaining health and comfort during care. From some patients, this is the only nutrition they can tolerate. As one Big Bend Hospice administrator indicated, there is always a need for these shakes. There is not time that there is too much Ensure on hand, because it is an important sustenance for patients under hospice care. ... Editor's note: This is such a simple, significant, practical donation! Bravo to Big Bend Hospice! The privilege of my lifetime was for my Mom to live with us--with hospice care--through the last months of her life. Her chocolate similar-to-Ensure mini-cartons were essential to giving her crucial nutrition, in the midst of her dying. What a wonderful way to support patient (and caregiver!) care. Perhaps, this might be an 11th-hour idea for other hospices to use for December 3rd's Giving Tuesday? Thanks, Big Bend Hospice!

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Hospice of Northeast Missouri marks 30 years, eyes future growth

11/26/24 at 03:15 AM

Hospice of Northeast Missouri marks 30 years, eyes future growth KBUR, Burlington, MO; by collinleddy; 11/25/24 Hospice of Northeast Missouri recently marked 30 years of service, expanding from its original focus in Adair County to cover a ten-county region. This growth addresses the critical need for end-of-life care in rural areas, providing support for patients and their families in managing symptoms and caregiving responsibilities. The organization has seen an increase in demand for its services, particularly among Medicare recipients in rural areas. Between 2010 and 2022, the percentage of rural Medicare beneficiaries using hospice care rose from 34% to 42%, reflecting broader trends in aging populations and the growing importance of caregiving. ... As the hospice looks ahead, it plans to further expand its resources and focus on community education, ensuring that more families are aware of the benefits hospice care provides during difficult times.Editor's note: Per the ongoing number of hospices that celebrate decade-marker anniversaries, we typically do not post those articles. However, the growth patterns in these descriptions reflect hospice organizational trends nationwide: expanding geographical access, rural utilization, increased priorities for caregivers, snf the importance of community education.

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Hospice of Baton Rouge: New grief center opens offering vital support and healing

11/26/24 at 03:00 AM

Hospice of Baton Rouge: New grief center opens offering vital support and healing Unfiltered With Kiran, Baton Rouge, LA; by Megan Kelly; 11/25/24 As the holiday season approaches, a time often filled with joy and togetherness, it can also be a profoundly challenging period for those experiencing grief. The Hospice of Baton Rouge has recognized this need and has transformed a property into a haven of healing: The Retreat at Quarters Lake. This newly established grief center aims to address the significant gap in resources for grieving individuals, a void that became especially apparent during the COVID-19 pandemic. “The Retreat at Quarters Lake provides hope, healing, and connectivity for the grieving through counseling, support groups, alternative grief therapies, and community education,” reads a statement on their website. The facility offers both traditional grief services, such as individual counseling and support groups, and unique, holistic approaches that include art therapy, music therapy, and pet therapy. The goal is to provide a comprehensive support system that caters to individuals of all ages and backgrounds. “We are focusing on some alternative therapies like yoga, meditation, gardening, and even fishing,” said Catherine Schendel, CEO of The Hospice of Baton Rouge. “We want to utilize the beautiful landscaping here to offer non-traditional grief support as well.” 

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United Hospice celebrates success with “A Night in the Catskills” [$215,000]

11/25/24 at 02:00 AM

United Hospice celebrates success with “A Night in the Catskills" [$215,000] MidHudson News, Hudson Valley, NY; by News Staff; 11/24/24 In late October United Hospice held its annual gala, “A Night in the Catskills” and a silent auction at the Hilton Pearl River which drew more than 300 attendees and was the most successful gala in the organization’s history, raising more than $215,000. During the event, CEO Cara Pace recalled all of United Hospice’s achievements this past year, including the successful start of a new and innovative program, Living Well New York, in which palliative physicians make recommendations to patients’ primary care teams that will ultimately improve the quality of life for every patient and their families who participate in the program. 

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South Jersey organization helps families caring for ailing loved ones by delivering Thanksgiving meals

11/25/24 at 02:00 AM

South Jersey organization helps families caring for ailing loved ones by delivering Thanksgiving meals Fox 29 Philadelphia; by Marcus Espinoza; 11/23/24 Haddonfield, N.J. - The holiday season and stress go hand-in-hand for many, but for some, like the Esposito family, holidays like Thanksgiving can be especially challenging. Thankfully, organizations like Samaritan step up with efforts like a food drive in South Jersey. "Samaritan for years has been delivering meals to hospice, palliative and bereaved families all around our five-county area," explained Volunteer Coordinator Lisa DiCerto. DiCerto is a long-time Volunteer Coordinator and says give back days really highlight their mission as an organization to provide not just a hot meal during Thanksgiving, but a chance for families to worry about one less thing. ... It’s a large operation full of volunteers committed to helping their neighbors. "We are delivering to about 140 different locations today," DiCerto said. Editor's note: Giving thanks year-round, Samaritan Hospice (and its other services) provides a beautiful, simple way to thank their staff: click here to view. "Fill out the form to send us a message. We welcome your thoughts about the care you and your loved one received. We’ll make sure to share it with the hospice team, palliative care professionals, or grief counselors who took care of you, your family member, or friend." 

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YoloCares: The case for independence

11/22/24 at 03:00 AM

YoloCares: The case for independenceThe Davis Enterprise; by Craig Dresang; 11/17/24I recently received an email from an individual in Temple Terrace, Fla., informing me that two Northern California nonprofit hospices — with close historical ties to YoloCares — have decided, via affiliation, to turn their keys over to a Florida-based health system that has had no previous presence in California.Publisher's note: Craig Dresang, CEO of YoloCares, goes on to discuss questions and concerns with Chapters Health System's (Tampa, FL) acquisition of Hospice of East Bay (Pleasant Hill, CA), Hospice of Santa Cruz County (Scotts Valley, CA), Nathan Adelson Hospice (Las Vegas, NV), and Willamette Vital Health (Salem, OR). The original story - Chapters Health System launches new Chapters Health West Division - was announced 10/30/24.

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Agrace closing in-patient care unit in Janesville

11/21/24 at 03:00 AM

Agrace closing in-patient care unit in Janesville WCLO, Janesville, WI; by wclonews; 11/19/24 Agrace is no longer accepting patients at its 12-bed hospice care facility on Wright Road in Janesville. After a tough 10 months struggling to recruit enough staff, Agrace made the difficult decision to temporarily close its in-patient hospice care unit in Janesville for an extended period of time. Assistant Vice President of Marketing and Communications Liz Kopling says Agrace is working to find long term solutions to meet Janesville and the Rock County community’s needs. Kopling says Agrace will continue to provide hospice care to nearly 200 Rock County patients in their homes. The closing also won’t affect administrative operations at its Janesville office, or the thrift store on Humes Road. 

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Local hospice organization announces dementia care program for patients and caregivers

11/20/24 at 03:15 AM

Local hospice organization announces dementia care program for patients and caregivers Southern Maryland News Net; 11/19/24 Hospice of the Chesapeake has launched a new and innovative dementia care program for dementia patients and their caregivers. The program, in collaboration with The National Partnership for Healthcare and Hospice Innovation (NPHI), The Center to Advance Palliative Care (CAPC) and Aliviado Health, includes free access to the “Dementia Care Patient & Caregiver Resource Guide,” which provides the best-in-class resource for dementia care. The goal is to improve the quality of life for dementia patients, reduce hospitalizations and ease burdens for families and caregivers.Editor's note: The National Partnership for Healthcare and Hospice Innovation (NPHI) is a sponsor for our newsletter.

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Cooper Farms holds Turkey Trot [and raises more than $20,000 for EverHeart Hospice]

11/20/24 at 03:00 AM

Cooper Farms holds Turkey Trot [and raises more than $20,000 for EverHeart Hospice] Watt Global Media, Press Release, Oakwood, OH; 11/18/24 Cooper Farms recently held its 17th annual Turkey Trot 5K on November 2, welcoming over 400 participants in Oakwood, OH. This annual event has become a meaningful tradition, raising more than $20,000 cumulatively for EverHeart Hospice [in Greenville, OH]. In addition to promoting health and wellness among employees, the Turkey Trot has expanded to include families and the broader community, showcasing Cooper Farms' commitment to community engagement and charitable support.

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For-profit hospices increasing despite poor performance

11/20/24 at 03:00 AM

For-profit hospices increasing despite poor performance EurekAlert!, Weill Cornell Medicine; Peer-reviewed publication; 11/18/24 Hospices are increasingly owned by private equity firms and publicly traded companies, but recently Weill Cornell Medicine researchers found that they performed substantially worse than hospices owned by not-for-profit agencies. This is concerning as nearly 75% of hospice programs, which care for patients in their last stage of life, are for-profit. The study, published Nov. 18 in JAMA, highlights the need for policy interventions that focus on increasing transparency and accountability in hospice ownership. ... The researchers analyzed Consumer Assessment of Health Care Providers and Systems (CAHPS) data from January 2021 through December 2022. CAHPS, the national standard for assessing the quality of patient care, surveyed the caregivers of those who passed away in hospice by telephone and mail. The researchers compared measures for communication, timely care, treating family members with respect, emotional and religious support, help for symptoms, hospice care training, hospice rating and willingness to recommend. ... Of the 2,676 hospices included in the final analysis, approximately 25% were owned by private equity and publicly traded companies and 40% were other types of privately owned for-profit hospices. Though only 25% of the hospices surveyed were not-for-profit, they provided the highest-rated quality care including focus on managing pain, comfort, dignity and quality of life.

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Hospice of Northwest Ohio will operate ProMedica's palliative care services

11/20/24 at 03:00 AM

Hospice of Northwest Ohio will operate ProMedica's palliative care services CBS WTOL 11, Toledo, OH; by Karmann Ludwig; 11/18/24 Hospice of Northwest Ohio will operate ProMedica's palliative care services at the start of next year, according to a press release from Hospice released Monday. The company said ProMedica's patients who remain in palliative care will be transferred to Sincera Supportive Care and Symptom Relief, one of Hospice of Northwest Ohio's services. Sincera will also take over responsibility for ProMedica's palliative care outpatient clinics, Hospice of Northwest Ohio said. 

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Stella Maris raises $110K at 40th annual Crab Feast and Hospice Day of Giving

11/19/24 at 03:00 AM

Stella Maris raises $110K at 40th annual Crab Feast and Hospice Day of Giving Maryland Daily Record; 11/18/24 The 40th annual Stella Maris Crab Feast and Hospice Day of Giving raised approximately $110,000 in support of Stella Maris hospice care Oct. 13 at the Maryland State Fairgrounds in Timonium. More than 100 individuals and businesses donated to the auctions, game wheels, raffles and more. Ninety bushels of crabs were steamed on site by Conrad’s Crabs & Seafood Market. There were 50 sponsors (individuals and organizations), including M&T Bank, the presenting sponsor. Stella Maris is one of the first facilities established in Maryland providing compassionate care for terminally ill patients. It services patients in Baltimore, Carroll, Harford and Howard counties as well as the city of Baltimore.

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LECOM Health opens Erie County's first specialty hospice unit

11/18/24 at 03:00 AM

LECOM Health opens Erie County's first specialty hospice unit Erie Times-News, Erie, PA; by David Bruce; 11/15/24 Erie County will soon have its first specifically designed medical unit for end-of-life care when LECOM Nursing and Rehabilitation Center opens its Visiting Nurses Association Specialty Hospice Unit later this month. Until now, local hospice patients who require a higher level of medical care than what can be provided at home usually lived their final days at a nursing home or hospital. The reluctance to open a dedicated hospice unit in Erie County is due to operating costs, Lin said. State laws require each unit to have a medical director and registered nurses, and the reimbursement for hospice care makes it difficult to cover those costs if there are fewer than four or five patients at a time. "Since this unit is part of the Nursing and Rehabilitation Center, we can share the medical director and registered nurses," Lin said.

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EverHeart Hospice celebrates expanded care center

11/18/24 at 03:00 AM

EverHeart Hospice celebrates expanded care center Daily Advocate, Greenville, OH; 11/15/24 EverHeart Hospice is thrilled to announce the grand opening of their newly expanded Care Center, coinciding with the celebration of National Hospice and Palliative Care Month. This significant milestone marks a new chapter in our commitment to providing compassionate care to patients and families experiencing life-limiting illnesses. The grand opening event ... was a resounding success, bringing together community members, healthcare professionals, and local dignitaries. Attendees had the opportunity to tour the new space, which featured enhanced patient rooms, advanced medical equipment, and comfortable family areas designed to create a serene and supportive environment, and to learn more about collaborative healthcare services. These events aim to educate the public about the comprehensive services offered by EverHeart Hospice and the positive impact they have on patients’ lives.

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Aroostook Hospice Foundation achieves $150,000 matching grant campaign goal

11/14/24 at 03:05 AM

Aroostook Hospice Foundation achieves $150,000 matching grant campaign goal The County, Presque Isle, ME; 11/13/24 The Aroostook Hospice Foundation is thrilled to announce the success of its recent Matching Grant Campaign, which raised an astounding $150,000 for the Aroostook House of Comfort. This achievement was made possible through the community’s generosity and a $75,000 match pledged by an anonymous donor. Launched in June, the campaign quickly gained momentum, with individuals and organizations coming together to meet the matching goal. These funds will directly support the Foundation’s mission to provide compassionate, inpatient hospice care when patient needs exceed what home hospice care can offer. Established in 2009 as a 501(c)(3) nonprofit organization, the Aroostook Hospice Foundation was created to establish and sustain an inpatient hospice facility for the region. After years of dedicated fundraising and  community support, the Aroostook House of Comfort opened its doors in 2018, becoming one of only four inpatient hospice facilities in Maine. Since then, it has delivered quality end-of-life care to approximately 1,000 individuals and their caregivers in partnership with Northern Light Home Care & Hospice, a Medicare-certified hospice provider. Together, they ensure patients receive comfort, dignity and compassionate support on one’s journey through  hospice, serving both the patient and their caregivers.  

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