Literature Review

How Zoom is expanding its role in healthcare Modern Healthcare; by Hayley Desilva; 11/1/24 Zoom, a company that rose to prominence during the COVID-19 pandemic, is looking to expand its presence in healthcare through artificial intelligence.  The company recently announced plans to incorporate ambient AI documentation technology from digital health company Suki in its clinical platform. Zoom plans to use the ambient AI technology, which turns a recording of a doctor-patient conversation into usable clinical notes in the electronic health record, for virtual and in-person visits.  ... Here's a closer look at Zoom's history in healthcare and where it plans to go next.

Longer hospice stays among dementia patients save Medicare dollars Hospice News; by Holly Vossel; 11/4/24 Hospice utilization has tripled among patients diagnosed with Alzheimer’s disease and related dementias (ADRD) during the past two decades. The trend has ignited concerns about these patients’ lengths of stay, as well as praise for hospices’ cost-savings potential. Massachusetts Institute of Technology (MIT) researchers analyzed Medicare fee-for-service claims spanning between 1999 and 2019, including data on hospice billing, patient enrollment, hospitalizations, health costs and chronic condition indicators. Roughly 14.7% of ADRD patients utilized hospices services in 2019, nearly triple the 4.4% of patients who received this care in 1999, according to the research, which was published in the National Bureau of Economic Research. The research compared billing claims among nonprofit and for-profit providers to explore spending associated with longer hospice stays among dementia patients. ...

Meijer donates $10,000 in memory of longtime employee WoodTV.com, Algoma Township, MI; by Kyle Mitchell; 11/1/24 A longtime employee at the Rockford Meijer store who died earlier this year was honored Friday with a $10,000 donation made in her name. The store director presented a check to representatives of Faith Hospice in honor of Pat Julien. Julien, the mother of WOOD TV8 engineer Michael Julien, died in July following a battle with breast cancer. She worked at the Rockford Meijer for 15 years. The impact she made inspired the employees to select a charity for the store to support in her memory. ... The store selects a charity to donate to every year through the Meijer Team Gives program. This year, the employees wanted to do something in Pat Julien’s memory. The store originally planned to donate $5,000, but decided to donate the full $10,000 amount on behalf of the company, assistant store director Kurt Guarisco said. “We voted on that as a team within the store and what happened is we chose Faith Hospice,” Guarisco said. Editor's note: Click here for Faith Hospice, in Byron Center, Michigan.

Local hospice care offers services The Tribune, Seymour, IN; by Chey Smith; 11/1/24 St. Croix Hospice has recently expanded its reach locally to those in the community who need the resources they provide, ... The firm provides hospice care throughout the Midwest including three other branches in Indiana — Jeffersonville, Newburgh and Indianapolis. While in Seymour, they are able to serve Jackson County as well as those residents from Bartholomew, Brown, Jennings, Lawrence, Monroe, Scott and Washington counties. Caregivers at each hospice location live in the communities they serve, allowing in-person care for patients whenever they need it. Services are available nights, weekends and holidays. Chris Thomas, regional director of clinical operations at St. Croix’s Indiana locations, talked about the importance of this closeness and flexibility. “We wanted to move to this location because we wanted to service the local community,” Thomas said. “Try to stay closer to the community for faster response time.” This phase of someone’s life can be scary, but Thomas says that it doesn’t have to be that way. “People are scared when they hear the word hospice. We just want to let the community know that it’s okay. It doesn’t mean you’re giving up,” he said. “We really want to focus on the time they have left.”

Mission Health Services acquires Angel’s Crossing Home Hospice Hospice News; by Jim Parker; 11/4/24 The long term care company Mission Health Services has acquired Utah-based Angel’s Crossing Home Hospice. Mission is a nonprofit provider of nursing home, assisted living, short term care, memory care and therapy services. The M&A advisory firm Agenda Health facilitated the transaction. Financial terms were undisclosed. The deal marks Mission’s first foray into the hospice space. “The sellers made the strategic decision to divest their business to pursue a new venture. Their goal was to reallocate their time, energy and resources towards founding a hospice in a different region of the country,” Stephen Walters, senior director for Agenda Health, told Hospice News in an email. 

Future-proofing healthcare: Upskilling the workforce to meet tomorrow’s challenges Healthcare Business Today; by Chris Trout; 11/4/24 A surgical technician recently told me, “We’re constantly helping people.” This simple yet powerful sentiment captures the essence of what healthcare workers ... focus on every day. However, the healthcare industry is undergoing profound changes that will shape its future over the next decade and beyond. These changes, driven by workforce shortages, AI and technological advancements, and shifting skill demands, have the potential to either enhance or burden healthcare systems. ... One of the most significant forces driving change is the shortage of healthcare workers, especially in critical areas like nursing. ...  The replacement cost for a nurse is estimated to be between $40,000 and $60,000, covering recruitment, temporary staffing and lost productivity. But these numbers don’t account for the consequences of staffing shortages: diminished patient care, declining morale and increasing mental health challenges among overworked staff. Despite these challenges, healthcare organizations have a remarkable opportunity to develop talent, especially in entry-level and middle-skill roles. [Click on the title's link to continue reading.]

How to use the 7Cs of compassionate leadership to ease post-election tension Forbes; by Laurel Donnellan; 10/31/24 As of this post being published, less than a week away from November 5, 2024, the presidential election is a toss-up. Once the ballots are tallied, about 50% of the electorate will be disappointed. Some will be broken-hearted, others outraged, and others will move on quickly. As a compassionate leader, you must prevent and alleviate the suffering of others. So, it would be best if you were prepared to address this disappointment, regardless of the outcome and your political views. ... Over the last 5 years, while writing these posts at Forbes, my team and I have researched the attributes of successful, compassionate leaders. We have identified seven common characteristics that can be applied to being the best leader after this election. ...

O beautiful for spacious skies, For amber waves of grain, For purple mountain majesties Above the fruited plain! America! America! God shed his grace on thee And crown thy good with brotherhood From sea to shining sea!~ Katherine Lee Bates

CMS finalizes 2.9% cut in physician payments for 2025, including for palliative care Hospice News; by Jim Parker; 11/4/24 The U.S. Centers for Medicare & Medicaid Services (CMS) has finalized a nearly 2.9% cut for 2025 in physician payment rates used to reimburse palliative care care practitioners, among other professionals. The final rule also states that the telehealth flexibilities implemented during the COVID-19 public health emergency will expire at the end of this year unless Congress intervenes. Physicians and other professionals will have to follow pre-COVID restrictions on telehealth, with few exceptions. Industry organizations were quick to denounce the pay cut. “To put it bluntly, Medicare plans to pay us less while costs go up. You don’t have to be an economist to know that is an unsustainable trend, though one that has been going on for decades,” American Medical Association President Dr. Bruce Scott said in a statement.

Physician explores family's end-of-life journey in new podcast: "There were so many places that we ran into unexpected obstacles" MedPage Today; by Rachael Robertson; 11/4/24 As host of the TED Health podcastopens in a new tab or window, Shoshana Ungerleider, MD, is no stranger to podcasting. But now, the internist turned the mic on herself to explore death and mortality through the lens of her own experience losing her father to pancreatic cancer. Her eight-episode show is called "Before We Go" and is available on all podcast platforms (Spotify, Apple) with new episodes each week through early December. ... Ungerleider: My father died from pancreatic cancer in the spring of 2023. In my experience as an internist and as someone who is an expert on end-of-life through my work with End Well, there were so many things that kind of shocked me along the way. Despite the fact that I had the knowledge, the expertise, and the resources to provide him with a good end-of-life experience, there were so many places that we ran into unexpected obstacles. I wanted to share my story, really, with the goal of helping other people who might be facing the same kind of journey, and how to find the balance between being a doctor and being a daughter.  ...

"Courageous Conversations" during National Hospice and Palliative Care month NBC Tri-Cities, Yakima, WA; by Laynie Erickson; 11/4/24 November is National Hospice and Palliative Care month. Tri-Cities Chaplaincy is spending this month embracing what they call "courageous conversations".  Laurie Jackson, CEO of Tri-Cities Chaplaincy said this month they are encouraging the community to have conversations early about hospice and palliative care. Jackson said making these kind of decisions in crisis is challenging. "It always seems like its too soon to have 'that' conversation until it's too late," said Jackson. Although these "courageous conversations" can be difficult, Jackson said it is important to explore your options. "It always seems like its too soon to have 'that' conversation until it's too late," said Jackson. Although these "courageous conversations" can be difficult, Jackson said it is important to explore your options.

PositivelyJAX Award - The purple bench of compassionate St. AugustineNews4JAX; by Melanie Lawson; 11/1/24 This month’s PositivelyJAX Award goes to something unique: a bench. But it’s no ordinary bench—it’s The Purple Bench, powered by people and conversation. The concept was brought to life by a group called Compassionate St. Augustine, sparking empathy and understanding in anyone willing to sit down and listen. This purple bench, located just outside the gates of the Lincolnville Community Garden in St. Augustine, often sits empty, waiting for someone to take a seat and begin a conversation.  When I approached, Eileen Reid was happy to join me. In just a short 10-minute conversation, I got to know her—a retired hospice nurse ... “I’ve been around a lot of endings, and endings are beginnings, but now, now I’m beginning a whole different phase of my life, and it’s interesting. ...”Editor's note: Click on the title's link for the community news article. Click here for a photo and description of this Purple Bench Initiative: "The Purple Bench initiative was formed to challenge the community to engage in compassionate practices despite different backgrounds, religions, ethnicities, and views. In a world divided by polarizing opinions, it is increasingly important to find common ground to help those in need."