Literature Review

The silent crisis of Gen AI anxiety in the workplace HR Perspectives; by Dr. Gleb Tsipursky; 10/27/25 The conversation about generative AI (Gen AI) is unavoidable in today’s business landscape. It’s disruptive, transformative, and packed with potential—both thrilling and intimidating. As organizations adopt Gen AI to streamline operations, develop products, or enhance customer interactions, the inevitable side effect among employees is anxiety. Will jobs vanish? Will expectations shift overnight? Can they keep up with the learning curve? These questions aren’t just whispers in the break room; they’re front and center for many teams. 

Learning to love fax again, courtesy of AI Forbes - Innovation; by Jeffrey Sullivan; 10/29/25 ... While other industries have moved on to less secure email and messaging platforms, fax still reigns supreme in healthcare. In fact, a majority of healthcare organizations still lean on fax as a primary source of communication, according to a recent survey ... The problem is that while fax is still healthcare’s go-to for sending and receiving information, many organizations haven’t updated their fax processes to adapt to current healthcare workflows that prioritize digital tools like EMRs and patient portals over traditional paper-centric practices.

New Joint Commission Guidance on the use of Artificial Intelligence in healthcare The National Law Review; by  Paul R. DeMuro, PhD, Brandon K. von Kriegelstein, Taylor M. Stilwell Katten; 10/28/25 On September 17, 2025, the Joint Commission, in collaboration with the Coalition for Health AI (“CHAI”), issued its first high-level framework on the responsible use of artificial intelligence (“AI”) in healthcare.  The Guidance on the Responsible Use of AI in Healthcare (“Guidance”) is intended to help hospitals and health systems responsibly deploy, govern, and monitor AI tools across organizations.  The goal of the Guidance is to help “…the industry align elements that enhance patient safety by reducing risks associated with AI error and improving administrative, operational, and patient outcomes by leveraging AI’s potential.” ... The seven core elements articulated by the Guidance are:

AHA responds to OSTP request on AI policies for health care American Hospital Association; by Ashley Thompson, AHA Senior Vice President, Public Policy Analysis and Development; 10/27/25 ... On behalf of our nearly 5,000 member hospitals, health systems and other health care organizations, our clinician partners — including more than 270,000 affiliated physicians, 2 million nurses and other caregivers — and the 43,000 health care leaders who belong to our professional membership groups, the American Hospital Association (AHA) appreciates the opportunity to provide comment on the Office of Science and Technology Policy (OSTP) request for information (RFI) regarding regulatory reform on artificial intelligence (AI). ... [Our] members have urged that policy frameworks strike the appropriate balance of flexibility to enable innovation while ensuring patient safety. The AHA offers four categories of recommendations to maximize the potential for AI to improve care, accelerate innovation and support the health care workforce.

After her son’s painful death, a Cheshire mother highlights Connecticut’s pediatric hospice gap New Haven Register, Norwalk, CT; by Cris Villalonga-Vivoni; 10/26/25 Carolyn Torello believes that no parent should outlive their children, yet that became her reality. ...  As his condition worsened, the family faced his impending death without the support of pediatric palliative or hospice care. No provider, she said, seemed to know how to help or where to begin. He died at 15 years old in 2021. ... In 2020, an estimated 7,800 children in Connecticut were living with complex medical conditions that limited their life expectancy and could have benefited from palliative or hospice care, according to data from the National Survey of Children's Health. ... Torello thinks that if Michael had access to hospice care, he could have died with greater dignity, and their family could have focused on simply being together. ... Efforts to create a more formalized pediatric palliative care system have been underway since 2024, led by a state-commissioned working group that will make recommendations to the legislature on potential reforms.

Ensuring safe, effective transitions to hospice Hospice News; by Jim Parker; 10/22/25 Trust, coordination among staff and speedy processes are essential to hospice referral management. This is according to new research from Transcend Strategy Group. For the consulting firm’s most recent Insights Report it conducted in-depth interviews with hospice admissions and business development professionals to identify recurring themes, barriers and opportunities. ... “We have to remember that for the person calling this is probably one of the worst days of their life — if it’s a family member, or if they’re calling on behalf of themselves — and they need help urgently,” Tony Kudner, chief strategy officer for Transcend Strategy Group, told Hospice News.

An age-old fear grows more common: ‘I’m going to die alone’ Miami Herald; by Judith Graham, Kaiser Health News; 10/17/25 This summer, at dinner with her best friend, Jacki Barden raised an uncomfortable topic: the possibility that she might die alone. “I have no children, no husband, no siblings,” Barden remembered saying. “Who’s going to hold my hand while I die?” ... It’s something that many older adults who live alone — a growing population, more than 16 million strong in 2023 — wonder about. ... More than 15 million people 55 or older don’t have a spouse or biological children; nearly 2 million have no family members at all.

From mom-care to action: Identifying the crises in eldercare Minnesota Women's Press; by Amy Gage; 10/15/25 “I didn’t set out to write a book,” author Judy Karofsky said. ... “My mom was my inspiration.” ... DisElderly Conduct: The Flawed Business of Assisted Living and Hospice (New Village Press, 2025) ... began as a notebook of jokes and one-liners that her mom would toss off during their time together. A one-time amateur comedienne, Lillian Deutsch “was an amazing personality,” Karofsky says. DisElderly Conduct walks readers through Karofsky’s journey through six assisted living facilities and eventual hospice care before her mother’s death in 2018. Several themes emerge in the well-researched book:

Ex-employee sued bankrupt SLO County hospice group 3 times. Here's whyMSN San Luis Obispo County, CA; 10/13/25 A former employee of Wilshire Health and Community Services filed three lawsuits against the organization in the past two years, accusing the now-bankrupt nonprofit of violating numerous labor laws including using unfair pay practices, gender-based discrimination and wrongful and retaliatory termination.

The Exec: Hamilton Medical Center CMO on incremental successes in change management HealthLeaders; by Christopher Cheney; 10/13/25 In healthcare, attempts to make changes quickly at a grand scale are often unsuccessful, this CMO says. The primary element of success in change management is to pursue a strategy that emphasizes small and incremental changes, according to [Ricard Perez] the new CMO of Hamilton Medical Center in Dalton, Georgia. ... If you are going to be affecting people's daily work lives, your best bet for success is to make sure that those people have some representation at the table," Perez says. "Once you have stakeholders at the table, they can become advocates and catalysts for change because they will have an intricate understanding of why change needs to happen."

[Global] Top designs revealed in buildner’s Fourth Annual Hospice – Home for the Terminally Ill competition ArchDaily; 10/13/25 Buildner has announced the results of its fourth annual Hospice - Home for the Terminally Ill international architecture ideas competition. This global call for ideas continues to explore how architecture can support end-of-life care with empathy, dignity, and contextual sensitivity. The competition invited architects and designers to move beyond clinical requirements and envision spaces that offer emotional warmth, social connection, and a profound sense of place. ... An international jury reviewed the submissions for their design clarity, emotional resonance, and architectural depth. 

The 5 leadership skills that AI will never replace (and how you can harness them) Fast Company; by Alexis Zahner; 10/3/25 Artificial Intelligence is here to stay. It’s reshaping industries, expediting innovation, and shifting how we work at unprecedented speed. For many leaders and employees alike, that reality sparks an uneasy question: if AI can do my work, where does that leave me? The answer lies not in competing with AI, but in doubling down on what makes us distinctly, and irreplaceably, human. ... Here are five leadership skills that AI will never replace, and how you can harness them to stay future-ready:

Conspiracy of verticals:  Rethinking healthcare models with Peter Benjamin Teleios collaborative Network (TCN); video/podcast hosted by Chris Comeaux with Peter Benjamin; 10/8/25 In this conversation, Peter Benjamin and Chris Comeaux discuss the impact of COVID-19 on mortality rates, particularly the concept of 'death pull forward' and its implications for Hospice Care. Peter highlights the significant role of assisted living facilities in Hospice days and explores macro trends in healthcare, emphasizing the shift from vertical to horizontal care models. The discussion also covers the evolution of Palliative Care, frail elderly practices, and institutional special needs plans (iSNPs), while stressing the importance of measuring quality of care, particularly in pain management.