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All posts tagged with “Hospice Provider News | Operations News | Challenges.”



Medicare Home Health Care is the ideal platform for home-based palliative care at the end of life

06/16/25 at 03:00 AM

Medicare Home Health Care is the ideal platform for home-based palliative care at the end of lifeJournal of Palliative Medicine; by Tessa Jones and Sean Morrison, with Guest Editor note by Ira Byock, MD; 6/10/25Recognizing the central role of HH as a de facto means of providing home-based palliative care—and strategizing how to integrate palliative care principles and education into it—holds the potential to expand access to palliative care services and improve the quality of end of life for older Americans. The authors identify four main barriers to successfully integrating HH into the suite of palliative care delivery models. First, the HH workforce lacks training in fundamental palliative care. Second, the current lack of ongoing physician involvement in the HH setting. Third, reimbursement. Palliative care services are often excluded from traditional payment models, particularly in the HH setting. Lastly, financialization of the HH sector. They say that integration of palliative care within for-profit HH agencies may require a strategic emphasis on financial incentives.Guest Editor Note, Ira Byock, MD: This academic oped extends the drumbeat toward alternatives to hospice care. Overcoming barriers to home-based palliative care requires steps that are strikingly similar to those needed to make hospice programs successful. The authors repeatedly refer to HH interdisciplinary teams. In fact, home health is a multidisciplinary model of service delivery that lacks the clinical synergy of high-functioning interdisciplinary hospice teams.

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Providence announces 'difficult but necessary' restructure cutting 600 positions

06/16/25 at 02:00 AM

Providence announces 'difficult but necessary' restructure cutting 600 positions Fierce Healthcare; by Dave Muoio; 6/13/25 Providence said it launched a restructuring this week that will bring a reduction of 600 full-time-equivalent positions. The major nonprofit, which employs 125,000 people across seven Western states, said it will be shifting those affecting into other open positions “where possible.” There are more than 5,000 open roles across the system, it said. Affected roles are “primarily in non-clinical, administrative functions, though some patient-care roles are also impacted,” Providence said in its Thursday announcement. Transitional resources are being provided to impacted employees, it said. 

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New Hampshire woman’s father dies in hospice care [in fire evacuation zone] when California fires broke out

06/13/25 at 03:00 AM

New Hampshire woman’s father dies in hospice care [in fire evacuation zone] when California fires broke out CBS News WBZ, Boston, MA / YouTube; 1/15/25, published in our newsletter 1/15/25Just two hours before the fire evacuation--Merle Fetter--Barbara's husband of 64 years died in Royal Oaks Hospice Care, with Barbara holding his hand until the end . … As the fire moved through Altadena towards Monrovia Barbara was forced to leave Merrill's body, unable to be evacuated. ... [Daughter in New Hampshire:]  “I didn't know where my mother was. I didn't know what happened to my father's body.” Barbara's daughter—Joy—thousands thousands of miles away in New Hampshire couldn't fly to Los Angeles until Friday. When she finally landed she received a reassuring call from Royal Oaks her mom was OK and her father's remains taken to the coroner's office. Staff feel like residents here are their family. 

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National Alliance: Proposed 2.4% hospice payment update would create shortfall

06/12/25 at 02:00 AM

National Alliance: Proposed 2.4% hospice payment update would create shortfall Hospice News; by Jim Parker; 6/11/25 The U.S. Centers for Medicare & Medicaid Services’ (CMS) proposed 2.4% hospice base rate increase is woefully inadequate, and new physician attestation requirements may place undue burdens on providers, according to comments from the National Alliance for Care at Home. The Alliance on Tuesday released its public comments on the 2026 hospice payment rule, which stated that the proposed increase will not adequately cover hospices’ rising costs for supplies, labor, travel and other expenses. 

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The healthcare customer of the future, with Marcus R. Escobedo

06/12/25 at 02:00 AM

The healthcare customer of the future, with Marcus R. EscobedoTeleios Collaborative Network (TCN); video/podcast by Chris Comeaux with Marcus R. Escobedo; 6/11/25 In this episode of TCNtalks, Marcus Escobedo, Vice President of Communications at the John A. Hartford Foundation, joins Chris Comeaux to discuss the future of healthcare for aging populations. Marcus shares how the Foundation’s Age-Friendly Health Systems initiative transforms care for older adults through the evidence-based 4Ms framework: focusing on what matters to older adults, medication management, cognitive health, and mobility. The conversation dives into the impact of ageism in healthcare and the importance of reshaping language and practices to serve older adults better. 

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Bayada lays off 10% of headquarters staff, citing reimbursement challenges

06/11/25 at 03:30 AM

Bayada lays off 10% of headquarters staff, citing reimbursement challenges Home Health Care News; by Joyce Famakinwa; 6/9/25 Bayada Home Health Care — one of the largest U.S. providers of home-based care — has reduced its headquarters staff by 10%, or roughly 100 jobs. The company stated that the layoffs are the result of operating in a difficult reimbursement environment. “While Bayada is stable, strong and growing, we operate in a challenging environment where the costs of providing care are growing faster than the ability of governments and insurance companies to pay for that care,” the company said in a statement. ... Bayada provides home health, home care, hospice and behavioral health care services in 23 states, as well as in several other countries.

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7 browser extension rules every organization should follow to stay secure

06/11/25 at 03:00 AM

7 browser extension rules every organization should follow to stay secure PI - Programming Insider; by Mar Berman; 6/9/25 Browser extensions have become essential for workplace productivity. Yet, they pose serious security risks that many organizations ignore. These small programs can access sensitive data, alter web content, and create openings for cyberattacks. ... This article presents seven important rules for organizations to manage risks effectively. Whether you work in IT or lead a team, these steps keep your network safe and easy to use. ...

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5 real world lessons from using AI to transform legacy software

06/11/25 at 02:00 AM

5 real world lessons from using AI to transform legacy software Forbes - Innovation; by Muamer Cisija; 6/10/25 AI is not the future—it is already shaping our present. According to a recent Forbes survey, AI and machine learning represent the top tech spending area in 2025, capturing 42% of IT budgets. Moreover, an NTT survey conducted by WSJ Intelligence shows that 89% of global CEOs consider AI crucial for future profitability. ... Drawing from real-world use cases I've seen across sectors, here are five critical lessons for applying AI to transform legacy software and unlock growth.

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Sacramento hospice for terminally ill homeless people to open after decade-long effort

06/11/25 at 02:00 AM

Sacramento hospice for terminally ill homeless people to open after decade-long effort Sacramento Business Journal; by Chris Campbell; 6/9/25 A new hospice facility in Sacramento will open its doors to terminally ill homeless people on June 18. Joshua's House Hospice ... will provide end-of-life care for up to 15 residents. The project, a decade in the making, was funded by more than $3.5 million in contributions from individual donors, local foundations, the city of Sacramento and Sacramento County. "This project began with simple but profound conversations I had with people living on the streets," said Marlene Von Fredericks-Fitzwater, founder and CEO of Joshua's House. "They weren't afraid of dying, they were afraid of dying alone." The facility consists of six residential units, each approximately 670 square feet ...

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Palliative care advocacy at the World Health Assembly 2025

06/10/25 at 03:00 AM

Palliative care advocacy at the World Health Assembly 2025 ehospice; by Stephen Connor, Executive Director WHPCA; 6/5/25 Once again, palliative care advocates ensured that the voice of palliative care was heard at the premier event for global health, the World Health Assembly (WHA). The WHA is the governing body of the WHO where resolutions are passed that direct the Global Programme of Work for WHO. ... This year there were resolutions and actions involving non-communicable disease, cervical cancer, lung health, the pandemic response, mental health and social connection, the healthcare workforce, women’s health, universal health coverage, health emergencies, and so forth. WHO’s funding has been significantly reduced due to withdrawal of the US from WHO and global health funding generally. However, during the meeting other countries are stepping up to support WHO. 

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A World War II hero is facing his final battle - with Medicare | PennLive letters

06/09/25 at 02:00 AM

A World War II hero is facing his final battle - with Medicare | PennLive letters PennLive Patriot News; by PenLive Letters to the Editor; 6/5/25 “Is this how one treats a 100-year-old World War II Army veteran?” I am such, having defended my country in the Philippines and then as one of the first GIs to step on Japan’s shores when it surrendered. Today, I am a widower, living alone under hospice care in the same small, comfortable home my wife and I cherished for so many years. My health condition has deteriorated dramatically, due to the ravages of ESRD, bladder cancer, anemia, high blood pressure, depression, and loss of balance. I am mostly bedridden, waiting for the inevitable. And yet, just now, I have received a Notice of Discharge from hospice because of an “extended prognosis,” literally meaning in lay terms that, “I’m living too long for hospice and Medicare purposes.” They argue that I’m now able enough medically to make it on my own without hospice care! ... I know I have only weeks, perhaps a month to live, but their rejoinder is simply, “Thank you for your service, but get out of our sight.”Editor's note: Click here for a similar related article and my editor's note, Dementia patient discharged from hospice over Medicare requirement. Here’s why it happened. (One of our "most read" Sunday posts.) These cases are too common. Basic communication, information, and coordinated care planning can mitigate much of the distress and pain. How does this dynamic play out with the patients and families you serve?

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The Alliance champions community-based solutions at Senate palliative care briefing

06/06/25 at 03:00 AM

The Alliance champions community-based solutions at Senate palliative care briefing National Alliance for Care at Home, Alexandria, VA and Washington, DC; Press Release; 6/4/25 The National Alliance for Care at Home (the Alliance) played a lead role in [Wednesday's] Senate Comprehensive Care Caucus briefing, which focused on expanding access to palliative care services for patients with serious illness. The bipartisan event, hosted by Senators Jacky Rosen (D-NV), John Barrasso (R-WY), Tammy Baldwin (D-WI), and Deb Fischer (R-NE), underscored the need for innovative models that deliver person-centered care in the home and community. Hillary Loeffler, Vice President of Policy & Regulatory Affairs for the Alliance, moderated the panel discussion, guiding thoughtful conversation on access, workforce, and innovation in care delivery. 

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10 notable ERP implementation failures and why they failed

06/06/25 at 03:00 AM

10 notable ERP implementation failures and why they failed TechTarget; by George Lawton; 6/4/25 There are a lot of ways ERP systems can fail. Many businesses rush into rolling out new functions without careful consideration of details -- or knowing the common reasons for ERP implementation failure. ... John Belden, chief of strategy and research at Boston-based UpperEdge, an IT negotiations consultancy, commonly sees three key characteristics of these projects that often contribute to ERP implementation failure:

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Hope Hospice Center celebrates in Missoula ahead of July opening

06/05/25 at 03:00 AM

Missoula community celebrates opening of Hope Hospice Center NBC-KULR, NonStop Local Billings, MT / Missoula, MT; by Taylor Richardson; 6/3/25 The Hope Hospice Center celebrated its opening with a ceremony in Missoula, marking a significant milestone for elder care in Western Montana. The new facility will provide critical end-of-life care for people across the region. The state-of-the-art center spans 15,200 square feet and offers 24-hour end-of-life services. It includes 12 private patient rooms, spaces for family visits, and areas for religious and cultural practices. Amanda Yeoman Melro, Executive Director of Partners Hope Foundation, expressed her excitement about the center. "I think it has exceeded our wildest dreams of what a hospice center could possibly be," she said. The facility was made possible through community fundraising efforts led by the Partners Hope Foundation, which raised more than $15 million. 

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TCN/HPC Today: Storm clouds on the horizon for reimbursement

06/05/25 at 03:00 AM

TCN/HPC Today: Storm clouds on the horizon for reimbursement - Top news stories, May 2025 Teleios Collaborative Network (TCN); podcast by Chris Comeaux with Cordt Kassner, 6/4/25 What happens when artificial intelligence meets end-of-life care?  How do we reconcile private equity's profit motives with hospice's mission-driven ethos?  These questions took center stage in this month's roundup of hospice news with host Chris Comeaux and guest Cordt Kassner. The May edition of TCNtalks' top news stories reveals a healthcare sector at a fascinating crossroads.  AI has emerged as both a tantalizing promise and a practical challenge for hospice providers.  ... In this episode of TCN Talks, hosts Chris Comeaux and Cord Kassner reflect on Memorial Day and discuss significant news stories from May, including the complexities of thanking veterans for their service, the role of artificial intelligence in hospice care, and the importance of honest conversations about racism in healthcare.Editor's note: This monthly podcast combines quantitative data and qualitative discussion from articles gleaned from the 400+ posts we provide each month. Do you seek to make sense of it all? Tune in and learn. We welcome your feedback via our newsletter's Contact page. 

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Home health provider Intrepid USA files for bankruptcy

06/05/25 at 03:00 AM

Home health provider Intrepid USA files for bankruptcy Home Health Care News; by Joyce Famakinwa; 6/3/25Home health and hospice provider Intrepid USA has recently filed for bankruptcy. The company filed a petition for Chapter 7 bankruptcy in the Southern District Court of Texas in late May, according to court documents. Filing for Chapter 7 bankruptcy results in a straight liquidation, according to Adam Stein-Sapir, a bankruptcy expert at Pioneer Funding Group LLC. ... In 2024, New Day Healthcare acquired Intrepid USA’s hospice operations in Missouri and Texas. Prior to these sales, Dallas-based Intrepid USA operated more than 60 home health and hospice locations across 17 states.

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Hospice provider MiraSol Health launches new Behavioral Health Program

06/05/25 at 03:00 AM

Provider MiraSol Health launches new Behavioral Health Program Hospice News; by Jim Parker; 6/3/25 MiraSol Health has launched a new behavioral health program designed to amplify emotional and psychological support for its hospice and palliative care patients. Branded as Rays of Hope Behavioral Health, the program offers individual and group therapy sessions, both in person and via a secure telehealth platform. Through Rays of Hope, MiraSol’s licensed therapists will help address anticipatory grief, caregiver stress, loss and other struggles that patients and families face during a time of chronic, serious or terminal illness.

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CMS’s Hospice Star Rating System limited by missing data

06/04/25 at 03:00 AM

CMS’s Hospice Star Rating System limited by missing data Health Affairs; by Amanda C. Chen and David C. Grabowski; 6/3/25 Two-thirds of US hospices were not given a star rating when the Centers for Medicare and Medicaid Services (CMS) introduced its hospice star rating system in 2022. Since then, the share of hospices without a star rating has steadily increased, including through the most recent reporting period of 2024. This suggests that the CMS hospice star rating is having limited impact. We provide recommendations for CMS and other policy makers to improve the value for hospice patients of publicly reported star ratings.

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Hospices facing a US caregiving ‘crisis’

06/04/25 at 03:00 AM

Hospices facing a US caregiving ‘crisis’ Hospice News; by Holly Vossel; 6/2/25 Family caregivers in the United States are being challenged by a swelling aging population inneed of greater support and stronger policy infrastructures. Much room for improvement exists at both state and federal levels when it comes to recognizing the important roles that family caregivers play, according to Steven Lee, co-founder and CEO of ianacare, a Boston-based patient and caregiver resource company. More innovative care models and disease-specific reimbursement options have widened pathways for hospice providers to improve family caregiver support, Lee said in a recent Hospice News Elevate podcast. But these fall short of addressing the diverse scope of practical, emotional and financial needs, he stated. Editor's note: This article has an excellent map of US states with caregiver categories for "Well-Supported," "Safe for Now," "High Risk," and "Critical" (courtesy of Otsuka America Pharmaceutical). Additionally, our sponsor Hospice Analytics provides the National Hospice Locator, for caregivers/families to find hospices that serve in each US county, and sorted by their quality scores. And, our sponsor Composing Life equips hospice organizations with caregiver/family video libraries that span the continuum of serious illness, hospice, and grief care. 

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Empathetic AI policy example: A framework for the human impact on AI

06/03/25 at 03:00 AM

Empathetic AI policy example: A framework for the human impact on AI Solutions Review; by Tim King; 5/30/25 ... Empathetic AI is our organizational pledge to place people at the center of our AI strategy. It means prioritizing the dignity of work, the stability of our workforce, and the fair treatment of all individuals impacted by automated systems. It means actively supporting those whose roles may be transformed or displaced and investing in their future through retraining, redeployment, and transparent communication. Our core principles are as follows:

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HOPE Tool Anxiety: What are we forgetting in the rush to prepare?

06/03/25 at 02:00 AM

HOPE Tool Anxiety: What are we forgetting in the rush to prepare?Teleios Collaborative Network (TCN); by Melissa Calkins and Ashley Espy; 5/30/25 Panic is in the air.  With the HOPE assessment tool set to replace HIS, hospice teams are racing to prepare—scrubbing workflows, updating systems, and trying to wrap their heads around new clinical documentation demands.  But amid the rush, it's easy to overlook critical gaps: non-clinical staff being left out of planning, unclear timelines, poor communication, or the complete absence of a project lead.  HOPE isn't just about compliance—it's about execution. If we don't step back and ask what's missing, we risk rolling out a system that nobody is truly ready for.Steps to Operationalize the HOPE Tool:

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CMS’ TEAM Payment Model: What hospices need to know

06/02/25 at 02:00 AM

CMS’ TEAM Payment Model: What hospices need to know Hospice News; by Jim Parker; 5/30/25 A forthcoming alternative payment model for hospitals focuses on discharge planning and ensuring effective post-acute care, including hospice and palliative care when appropriate. The U.S. Centers for Medicare & Medicaid Services (CMS) late last year unveiled its new Transforming Episode Accountability Model (TEAM). Participation in the model will be mandatory for select hospitals. The program is set to launch on Jan. 1, 2026 and run through Dec. 31, 2030. CMS designed the program based on lessons learned from previous episode-based payment models, as well as input from stakeholders in response to a Request for Information published in 2023.  

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SpiriTrust Lutheran says Home Care & Hospice operations will wind down across three counties, end service on July 18th

05/30/25 at 03:30 AM

SpiriTrust Lutheran says Home Care & Hospice operations will wind down across three counties, end service on July 18th Tri-State Alert, Chambersburg, PA; Press Release; 5/29/25 Earlier on Thursday [5/29], News Talk 1037FM was alerted to a WARN notice from SpiriTrust Lutheran as to a closure of a portion of their business. Throughout the process, that notice has been narrowed down to their Home Care & Hospice (HCH), with the company announcing their plans to discontinue operations out of their Franklin County office which serves clients in Franklin, Adams and York counties. The official closure will be July 18, 2025. ... SpiriTrust Lutheran says that roughly 65 home care and hospice employees will be affected by the shutting, but  some are expected to be reassigned or offered positions within the SpiriTrust Lutheran family of Life Plan Communities ... SpiriTrust Lutheran officials cited the organization’s ongoing challenges mirrored those confronting many similar organizations nationwide – significant increases in the cost of delivering care due to staffing shortages; rising benefit expenses; and the escalating prices for medical supplies and pharmacy. 

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Empathy meets efficiency: Voice AI in law, healthcare and debt collection

05/30/25 at 03:00 AM

Empathy meets efficiency: Voice AI in law, healthcare and debt collection Forbes; by Kumar Abhirup; 5/29/25 When a grieving daughter calls a probate firm at midnight or a worried parent rings a pediatric clinic after hours, the first voice they meet decides whether they stay or stray. As organizations adopt AI, especially voice and conversational AI, that voice is increasingly synthetic. A recent survey from the American Bar Association found that the share of firms using AI tools rose from 11% in 2023 to 30% in early 2025. Healthcare has sprinted even faster: The American Medical Association found 66% of physicians now use some form of AI, up from 37% two years earlier. Collections agencies are also hopping aboard this trend ... 

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Empath Health to sell service center location

05/30/25 at 03:00 AM

Empath Health to sell service center location Hospice News; by Jim Parker; 5/29/25  The Florida-based senior care provider Empath Health is selling one of its administrative service centers, located in Pinellas County in its home state. The center was initially established by Suncoast Hospice, which is now an Empath Health affiliate. The sale is part of Empath’s effort to “realign its physical footprint” to invent more directly in home-based, patient-centered care, according to a statement from the organization. “Selling an underutilized administrative building allows us to reinvest in the people, programs and technology that bring comfort, dignity, and support into homes and communities,” said Jonathan Fleece, president and CEO of Empath Health, in the statement. “It’s a return to our roots and a recommitment to the future.”

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