Literature Review

Why 95% of AI rollouts fail and what L&D leaders can do about it Big Think+; 10/7/25 Companies are pouring resources into AI, yet capability gaps hold employees back from using it effectively. ... MIT recently reported that 95 percent of AI projects fail to deliver measurable outcomes. Despite the unprecedented investment, productivity gains are elusive, employee adoption is shaky, and the business case often collapses under scrutiny. How can we surround ourselves with the most powerful technology in human history, spend billions deploying it, and still struggle to prove it makes us better? The answer isn’t hiding in the models or the code. The real story and the real risk are sitting right in front of us. ... If you only push the tech, you’ll be part of the 95 percent of failures. If you only focus on people, you’ll underestimate what’s at stake. Success requires advancing both at the same time, with equal intentionality.

Treasure Coast Hospice data breach: What you need to know Investors Hangout; by Henry Turner; 10/3/25 Overview of the Treasure Coast Hospice Incident Recently, Treasure Coast Hospice announced a significant cybersecurity incident that has compromised the personal information of over thirteen thousand individuals. This breach affected the confidentiality of sensitive records, including names, birth dates, and Social Security numbers. Such incidents highlight the importance of data security in healthcare services.

Healthcare AI in the United States — navigating regulatory evolution, market dynamics, and emerging challenges in an era of rapid innovation The National Law Review; by Nadia de la Houssaye, Andrew R. Lee, Jason M. Loring, Graham H. Ryan of Jones  Walker LLP; 10/2/25 The use of artificial intelligence (AI) tools in healthcare continues to evolve at an unprecedented pace, fundamentally reshaping how medical care is delivered, managed, and regulated across the United States. As 2025 progresses, the convergence of technological innovation, regulatory adaptation (or lack thereof), and market shifts has created remarkable opportunities and complex challenges for healthcare providers, technology developers, and federal and state legislators and regulatory bodies alike. ...

Sought-after physician specialty roles are taking longer to fill Modern Healthcare; by Tim Broderick; 9/24/25 The time it took to fill open positions for the most sought-after physician specialties increased to almost five months in 2024, according to new research. The nonprofit Association for Advancing Physician and Provider Recruitment, with research firm Industry Insights, examined 2024 data from more than 15,000 searches of the association’s site, 61% of which were related to physician searches. ... The analysis found the estimated median days to fill the selected jobs increased by 11.5%, to 145 days in 2024 from 130 days in 2023. Oncology positions were the hardest to fill, at an estimated median of 332 days. Cardiology positions followed with an estimated median of 248 days to fill. [Access to the full article might be limited per a paywall.] Editor's Note: Oncology and cardiology are now the two hardest physician specialties to fill. This matters for hospice care because, according to NHPCO’s Facts and Figures 2024, cancer and circulatory diseases join Alzheimer’s and other nervous system disorders as the top three hospice diagnoses—together representing nearly three-fourths of all admissions. Delays in recruiting oncologists and cardiologists risk postponing timely palliative and hospice referrals. Newly hired specialists in these fields also need focused training—and intentional relationship-building with hospice teams—to ensure patients and families receive seamless, compassionate care.

Strengthening mental health literacy enhances job well-being in palliative care Oncology Nures Advisor; by Megan Garlapow, PhD; 10/1/25 Positive mental health literacy (PMeHL) significantly improved job well-being among palliative care nurses, with job crafting acting as a partial mediator in this relationship, according to a study published in BMC Psychology. These results highlight the importance of psychological resources and proactive role adjustments for supporting nurses working in high-stress palliative care settings.Editor's Note: "Job crafting" is the process by which employees actively shape and redefine their roles to enhance job satisfaction, engagement, and meaning in their work. 

Hospice of Santa Barbara’s No One Dies Alone Program ensures that those who are alone and actively dying, have someone at their bedside Santa Barbara Independent, Santa Barbara, CA; by Hospice of Santa Barbara; 9/29/25Hospice of Santa Barbara’s (HSB) No One Dies Alone (NODA) program has partnered with local senior living facilities in Santa Barbara for over a decade, providing compassionate volunteer support to seniors in their final 24 to 72 hours when family or friends are unavailable. Currently, NODA has 21 trained volunteers serving in the program. Before becoming a NODA volunteer, applicants must graduate from a six-week patient care training and serve as a patient care volunteer for a minimum of 9 months before attending a NODA specific training. Most NODA volunteers have been with the program for years and feel a strong commitment to the work they do.

10 top areas for growth, per health system CEOs and CFOs Becker's Hospital Review; by Laura Dyrda; 9/25/25 As healthcare continues to face financial pressures, workforce shortages, and rising patient expectations, health system executives are reimagining their strategies for growth. In a series of connections with C-suite leaders across the country, 10 themes surfaced again and again ... Here are the 10 most frequently cited growth areas, and how they shape the future of healthcare.

Expert: In preparation for debut of HOPE tool Wednesday, hospices should provide training, adhere to timelines McKnights Home Care; by Adam Healy; 9/28/25 With the Hospice Outcomes and Patient Evaluation (HOPE) tool scheduled to roll out Wednesday, hospice providers need to get up to speed, ... Katy Barnett, director of home care and hospice operations and policy at LeadingAge, told McKnight’s Home Care Daily Pulse ... "To be successful with the new tool, providers need to adhere to a few best practices. ... Providers should have a designated staff member making sure that their assessments are uploaded within 30 days of completion and that they are accepted by the iQIES system,” she said. “In the first quarter of implementation, meeting the 90% threshold for timely reporting of data is key.” Barnett added, “Providers need to make sure they’re meeting the two-day timeline for symptom follow-up visits and that they’re tracking completion either within their EMR or externally. This is really important since the visits will count towards publicly reported quality measures starting in January.”Guest Editor's Note, from Judi Lund-Person: For patients who are already on service on October 1, hospices will only use the HOPE discharge process and will not use the HUV or SFV visits.  Have you registered for iQIES yet? There is still time….. although every hospice will want to pay close attention to the 90% compliance threshold – if it is not met, there could be a 4% payment reduction for the following year. Good luck with your final preparations!

Nearly 150,000 patient records exposed in major healthcare data breach – here’s what we know MSN / TechRadar Pro; by Sead Fadilpasic; 9/26/25 Archer Health, a US-based in-home and palliative care service provider, kept an unprotected database available on the wider internet, leaking sensitive personal and health data to anyone who knew where to look, experts have warned. ... Overall, these files, which and measured in at 23GB, also contained people’s names, patient ID numbers, SSNs, postal addresses, phone numbers, and other personally identifiable information (PII). Other documents contained diagnoses, treatments, and other potentially sensitive healthcare data.

Telehealth services on the brink again – Is a 7-week stopgap the only fix? The National Law Review; by Danielle H. Tangorre, Conor O. Duffy of Robinson & Cole LLP; 9/26/25 Healthcare providers are again confronted with the potential termination of telehealth services unless Congress acts to extend the Medicare flexibilities implemented during the COVID-19 pandemic. If no legislative action is taken before September 30, 2025, those providers and patients who have depended on expanded telehealth options will encounter substantial limitations in access beginning October 1, 2025. ... A summary of the existing telehealth waivers and their newly proposed expiration dates is included below. ...

[United Kingdom] 2 in 5 hospices planning to make cuts this year ehospice; by Hospice UK; 9/24/25 Data from Hospice UK reveals that as many as 2 in 5 hospices are planning to make cuts this year. With demand for services rising fast, the stark reality of insufficient funding leaves hospices with no option but to shrink services just as they should be expanding. Toby Porter, CEO of Hospice UK says: “Hospices are on the brink. Recent short-term funding for hospices in England, Scotland and Wales has been a genuine help, but as costs continue to snowball and demand keeps rising hospices can’t keep up and many are making or considering cuts. 

One year after Hurricane Helene: Lessons in resilience, recovery, and renewal Hospice & Palliative Care Today; Joy Berger and Cordt Kassner with Vern Grindstaff, Millicent Burke-Sinclair, and Chris Comeaux; 9/26/25 At this time last year, Hospice & Palliative Care Today brought you a series of articles reporting on the devastating impact of Hurricane Helene across the Southeast, focusing on hospices in the North Carolina mountains. We remain deeply grateful for the many ways you—our readers and colleagues—rallied in support of those hospice organizations and their communities during their time of urgent need. This Saturday, September 27, 2025, marks the one-year anniversary of that epic disaster. To reflect on what has been learned and how recovery has unfolded, Vern Grindstaff (CEO of Compassionate Care WNC, Burnsville, NC), Millicent Burke-Sinclair (President and CEO of Four Seasons, Flat Rock, NC), and Chris Comeaux (President and CEO of Teleios Collaborative Network, Flat Rock, NC) gathered in conversation with Cordt Kassner (publisher) and Joy Berger (editor-in-chief). The insights that follow honor the hospice employees who persevered to provide urgent patient care. We celebrate their spirit of compassionate community and courageous problem-solving from the onset one year ago through ongoing recovery.

Hospital staffing and patient outcomes after private equity acquisition Annals of Internal Medicine; by Sneha Kannan, MD, MS, Joseph Dov Bruch, PhD, José R. Zubizarreta, PhD, Jennifer Stevens, MD, MS, and Zirui Song, MD, PhD; 9/23/25 Conclusion: After private equity acquisition, hospitals on average reduced salaries and staffing relative to nonacquired hospitals, notably in the EDs and ICUs, which are higher-acuity and staffing-sensitive areas. This decreased capacity to deliver care may explain the increased patient transfers to other hospitals, shortened ICU lengths of stay, and increased ED mortality.