7 strategies to reduce workplace incivility, bullying in hospitals

06/10/25 at 03:00 AM

7 strategies to reduce workplace incivility, bullying in hospitals 
Becker's Hospital Review; by Kristin Kuchno; 6/6/25 
Workplace incivility and bullying have persisted in healthcare since their uptick during the COVID-19 pandemic. As the healthcare landscape continues to evolve, so do the challenges teams face, according to Brian Reed, vice president and chief human resources officer for Indianapolis-based Indiana University Health’s east region. ... Here are seven strategies to reduce workplace incivility among healthcare teams:

  1. Address the behavior directly and give feedback. ...
  2. Set expectations early. ...
  3. Focus on values. ...
  4. Prioritize consistent accountability. ...
  5. Limit exposure to negative behaviors. ...
  6. Use a standardized huddle process. ...
  7. Implement communication and resolutions programs. ...
Back to Literature Review