7 strategies to reduce workplace incivility, bullying in hospitals
06/10/25 at 03:00 AM
7 strategies to reduce workplace incivility, bullying in hospitals
Becker's Hospital Review; by Kristin Kuchno; 6/6/25
Workplace incivility and bullying have persisted in healthcare since their uptick during the COVID-19 pandemic. As the healthcare landscape continues to evolve, so do the challenges teams face, according to Brian Reed, vice president and chief human resources officer for Indianapolis-based Indiana University Health’s east region. ... Here are seven strategies to reduce workplace incivility among healthcare teams:
- Address the behavior directly and give feedback. ...
- Set expectations early. ...
- Focus on values. ...
- Prioritize consistent accountability. ...
- Limit exposure to negative behaviors. ...
- Use a standardized huddle process. ...
- Implement communication and resolutions programs. ...