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All posts tagged with “Hospice Provider News | Operations News | Challenges.”



8 phrases leaders should reframe to demonstrate credibility in 2025

11/06/24 at 02:50 AM

8 phrases leaders should reframe to demonstrate credibility in 2025 Forbes; by Dr. Cheryl Robinson; 11/4/24 ... The nuances of leadership communication play a pivotal role in shaping team dynamics and organizational culture. Employees are acutely attuned to the subtleties in their supervisor’s communication, using these cues to gauge trustworthiness and interpret intentions. In this context, the power of language can either reinforce a leader’s message and authority or inadvertently undermine their position. ...  As we approach 2025, aspiring and established leaders must refine their communication strategies. Elevating their linguistic toolkit can help leaders more effectively embody their potential and inspire their teams. ...

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Local hospice care offers services

11/05/24 at 03:15 AM

Local hospice care offers services The Tribune, Seymour, IN; by Chey Smith; 11/1/24 St. Croix Hospice has recently expanded its reach locally to those in the community who need the resources they provide, ... The firm provides hospice care throughout the Midwest including three other branches in Indiana — Jeffersonville, Newburgh and Indianapolis. While in Seymour, they are able to serve Jackson County as well as those residents from Bartholomew, Brown, Jennings, Lawrence, Monroe, Scott and Washington counties. Caregivers at each hospice location live in the communities they serve, allowing in-person care for patients whenever they need it. Services are available nights, weekends and holidays. Chris Thomas, regional director of clinical operations at St. Croix’s Indiana locations, talked about the importance of this closeness and flexibility. “We wanted to move to this location because we wanted to service the local community,” Thomas said. “Try to stay closer to the community for faster response time.” This phase of someone’s life can be scary, but Thomas says that it doesn’t have to be that way. “People are scared when they hear the word hospice. We just want to let the community know that it’s okay. It doesn’t mean you’re giving up,” he said. “We really want to focus on the time they have left.”

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Physician explores family's end-of-life journey in new podcast: "There were so many places that we ran into unexpected obstacles"

11/05/24 at 03:00 AM

Physician explores family's end-of-life journey in new podcast: "There were so many places that we ran into unexpected obstacles" MedPage Today; by Rachael Robertson; 11/4/24 As host of the TED Health podcastopens in a new tab or window, Shoshana Ungerleider, MD, is no stranger to podcasting. But now, the internist turned the mic on herself to explore death and mortality through the lens of her own experience losing her father to pancreatic cancer. Her eight-episode show is called "Before We Go" and is available on all podcast platforms (Spotify, Apple) with new episodes each week through early December. ... Ungerleider: My father died from pancreatic cancer in the spring of 2023. In my experience as an internist and as someone who is an expert on end-of-life through my work with End Well, there were so many things that kind of shocked me along the way. Despite the fact that I had the knowledge, the expertise, and the resources to provide him with a good end-of-life experience, there were so many places that we ran into unexpected obstacles. I wanted to share my story, really, with the goal of helping other people who might be facing the same kind of journey, and how to find the balance between being a doctor and being a daughter.  ...

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How to use the 7Cs of compassionate leadership to ease post-election tension

11/05/24 at 03:00 AM

How to use the 7Cs of compassionate leadership to ease post-election tension Forbes; by Laurel Donnellan; 10/31/24 As of this post being published, less than a week away from November 5, 2024, the presidential election is a toss-up. Once the ballots are tallied, about 50% of the electorate will be disappointed. Some will be broken-hearted, others outraged, and others will move on quickly. As a compassionate leader, you must prevent and alleviate the suffering of others. So, it would be best if you were prepared to address this disappointment, regardless of the outcome and your political views. ... Over the last 5 years, while writing these posts at Forbes, my team and I have researched the attributes of successful, compassionate leaders. We have identified seven common characteristics that can be applied to being the best leader after this election. ...

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More Minnesotans face ‘pharmacy deserts’ with chain drugstore closures

11/04/24 at 03:00 AM

More Minnesotans face ‘pharmacy deserts’ with chain drugstore closures The Minnesota Star Tribune; by Dee DePass; 11/2/24 KB Brown’s phone hasn’t stopped ringing since Walgreens shut its W. Broadway store last year, leaving one pharmacy to serve 67,000 residents in the north Minneapolis area where he lives and runs his graphics design business. With Walgreens gone — and CVS shutting four other area stores — Brown, at least three times a week, transports employees, relatives and older neighbors to pharmacies in Robbinsdale or other suburbs so they can get their medications. ... North Minneapolis joins a growing number of “pharmacy deserts” rapidly dotting the state and nation as small and large pharmacies close up shop, leaving people with few options to quickly access prescription medicines. ... CVS, which closed 600 U.S. stores between 2021 and 2023, said it would close 300 more this year as leases end. On Oct. 15, Walgreens announced a plan to close 1,200 unprofitable stores, starting with 500 in 2025.

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Microsoft update warning—400 million Windows PCs now at risk

11/01/24 at 03:00 AM

Microsoft update warning—400 million Windows PCs now at risk Forbes; by Zak Doffman; 10/30/24 Here we go again. Previously fixed Windows vulnerabilities are back to haunt users. And with perfect timing, there’s also a serious new warning for at least 400 million users, all of whom need to act to keep their PCs and data safe from attack. This is all about timing. The public interest advocacy group PIRG is now campaigning for Microsoft to extend the Windows 10 support extension now available to schools to other users. “In one year, Microsoft plans to end support for Windows 10,” they warn, “potentially rendering up to 400 million computers obsolete overnight. This decision could trigger the single largest surge in junked computers in history, with dire consequences for both consumers and the environment.” 

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Top 5 workforce priorities for leaders in 2025

10/30/24 at 03:00 AM

Top 5 workforce priorities for leaders in 2025 Forbes; by Brent Gleeson; 10/26/24 As organizations evolve and face new challenges, leaders and managers are preparing to tackle pressing workforce priorities that will shape the future of work. Based on our data and experience at EXCELR8, and supported by extensive research conducted by Gartner, these priorities reflect the most significant areas HR leaders (and all leaders in the organization) need to focus on to remain competitive, retain top talent, and drive business outcomes. Below are the top five workforce priorities leaders must incorporate into their strategic imperatives for 2025. We highlight the key trends that will influence human resources strategies moving forward.

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How today’s hospice fraud could warp tomorrow’s reimbursement outlook

10/30/24 at 03:00 AM

How today’s hospice fraud could warp tomorrow’s reimbursement outlook Hospice News; by Holly Vossel; 10/28/24 This is the second of a two-part Hospice News series that explores how fraud, waste and abuse in the hospice space could create headwinds for the industry at large. Fraudsters misspend millions of Medicare dollars annually, though the actual hospice-specific amounts are difficult to determine, regulators previously told Hospice News. Industry stakeholders have questioned whether the malfeasance will stymie the U.S. Centers for Medicare & Medicaid Services’ (CMS) ability to justify future reimbursement rate increases, which many hospice providers already consider insufficient to support the full range of their interdisciplinary services in today’s economic climate.

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CIOs must prepare their organizations today for quantum-safe cryptography

10/28/24 at 03:00 AM

CIOs must prepare their organizations today for quantum-safe cryptography IBM; by Mark Hughes, Joachim Schäfer and Arfan Sabar; 10/24/24Quantum computers are emerging from the pure research phase and becoming useful tools. They are used across industries and organizations to explore the frontiers of challenges in healthcare and life sciences, high energy physics, materials development, optimization and sustainability. However, as quantum computers scale, they will also be able to solve certain hard mathematical problems on which today’s public key cryptography relies. A future cryptographically relevant quantum computer (CRQC) might break globally used asymmetric cryptography algorithms that currently help ensure the confidentiality and integrity of data and the authenticity of systems access.The risks imposed by a CRQC are far-reaching: possible data breaches, digital infrastructure disruptions and even widescale global manipulation. These future quantum computers will be among the biggest risks to the digital economy and pose a significant cyber risk to businesses. ... [Click on the title's link to continue reading.]

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Large systems outsource home care to focus on 'core business'

10/28/24 at 03:00 AM

Large systems outsource home care to focus on 'core business' Becker's Hospital CFO Report; by Alan Condon; 10/25/24 A growing number of health systems are outsourcing home health and hospice operations to third-party specialists with broader geographic reach to reduce cost and administrative burdens and focus on core services. The regulatory environment for home health and hospice is complex, with stringent requirements for reimbursement, reporting and patient care standards. Partnering with an outsourced provider also helps systems mitigate the risks associated with non-compliance and operational issues. Here are four health systems that have outsourced or plan to outsource home health and hospicare care:

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Hospice executives laser-focused on regulation, see change on horizon

10/28/24 at 02:00 AM

Hospice executives laser-focused on regulation, see change on horizon Hospice News; by Holly Vossel; 10/24/24 ... Hospice News spoke with c-suite executives who have recently stepped into their roles to learn more about what led them to the space and their top priorities. Regulatory challenges are among hospice leaders’ most significant concerns. They also envision opportunities to reform the Medicare Hospice Benefit and diversify their scope of services.

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CCH, foundation working together again to look at possibility of reopening Hospice House

10/25/24 at 03:40 AM

CCH, foundation working together again to look at possibility of reopening Hospice House Gillette News Record, Gillette, WY; by News Record Staff; 10/24/24 Campbell County Health and the Northeast Wyoming Community Health Foundation are back at the table again to explore the feasibility of reopening the Close to Home Hospice House. According to press releases sent out Wednesday from both groups, this initiative aims to enhance inpatient hospice services by reopening a home that facilitates end-of-life support, providing a compassionate space for individuals to receive care with dignity. “We are considering this in partnership with a third-party operator,  which will be discussed and decided upon collaboratively,” the press releases read. “Our primary focus is the well-being of our community, and we are committed to transparency as we engage in these preliminary discussions." 

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Patient, staff satisfaction biggest ROIs of trauma-informed hospice care

10/25/24 at 03:00 AM

Patient, staff satisfaction biggest ROIs of trauma-informed hospice care Hospice News; by Holly Vossel; 10/23/24 Improved patient and staff satisfaction are among the most significant returns on investment for hospices that are pouring greater resources into trauma-informed training. The ability to build a trusting relationship with patients and their families is a key skill set for any hospice professional to possess, but one that takes on a profoundly different meaning when caring for survivors of abuse, violence and trauma. This is according to Amber Ash, pediatric hospice and palliative care social worker at Ohio-based Hospice of the Western Reserve. Trauma-informed education should be a normalized part of hospice’s interdisciplinary training to help staff recognize and respond to a range of experiences, Ash indicated. This type of training can help provide opportunities for improved goal-concordant care while also aligning with staff’s professional goals and personal values, she stated. 

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What hospices need to know about whistleblower lawsuits

10/24/24 at 03:00 AM

What hospices need to know about whistleblower lawsuits Hospice News; by Holly Vossel; 10/22/24 Hospices need to understand the range of risks involved in qui tam cases and how best to navigate whistleblower concerns amid an evolving regulatory landscape. Qui tam actions occur when a whistleblower, called a “relator” by the courts, files a False Claims Act suit on behalf of the government. The relator has the potential to receive a portion of any funds recovered by the government via the lawsuit, with amounts typically ranging from 15% to 25%. A federal judge recently found the qui tam clause unconstitutional, ruling that the relator’s role in sparking enforcement actions effectively makes them an executive branch officer appointed without due process.

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Funding approved for homeless hospice program

10/24/24 at 03:00 AM

Funding approved for homeless hospice program SacCountyNews, Sacramento, CA; by Janna Haynes; 10/22/24 The Board approved, at its Oct. 22nd meeting, up to $1,137,788 in funding to complete construction on Joshua House, a facility that provides end-of-life comfort care for homeless individuals with terminal illnesses, after being discharged from an acute care hospital. Joshua’s House specifically provides a location for homeless patients to receive home-like hospice services when they, by definition, do not have a home to receive such care and may otherwise be unsheltered at the time of passing. Joshua’s House provides shelter, food, clothing and certain volunteer comfort services. In addition, YoloCares will provide licensed expert/specialized end-of-life care for individuals and families facing a life-limiting illness. Yolo Cares has provided high-quality hospice care across the six-county region for nearly 50 years. YoloCares also recently became an enhanced Care Management and Community Supports provider through CalAIM.

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Who gets to access a “good death"?

10/24/24 at 02:00 AM

Who gets to access a “good death"? Adelphi University, New York; by Zainab Toteh Osakew and Jennifer McIntosh; 10/23/24Socioeconomically disadvantaged neighborhoods have fewer home hospice agencies, study shows. ... “We know that poorer neighborhoods have continued to lag behind in utilization of hospice care. For decades, scientists have attributed it to cultural values or preferences about care,” said Zainab Toteh Osakwe ’06, PhD, associate professor in the Adelphi University College of Nursing and Public Health and an expert in home healthcare. ... Dr. Osakwe partnered with a geospatial analyst at the University of North Dakota to uncover patterns in the locations of hospice offices. Drawing on information made publicly available by the Centers for Medicare and Medicaid Services, they culled data related to 3,447 hospice providers and 4,584 Medicare-certified hospices nationwide. Next, they geocoded hospice agency addresses to the social vulnerability index (SVI), a measure developed by the Centers for Disease Control and Prevention that geographically ranks at-risk communities. ... Dr. Osakwe and her team found that hospice agency offices were far more likely to be clustered in neighborhoods with greater socioeconomic advantage. Predominantly Black and Hispanic neighborhoods also contained significantly fewer hospice agency offices. While the results align with prior studies on hospice supply and community-level wealth, theirs is one of the first to investigate hospice agency availability by neighborhood.

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Law Offices of Robert E. Brown, P.C. files lawsuit in high-profile home care attendant neglect case involving alleged violent assault on elderly hospice patient

10/23/24 at 03:05 AM

Lawsuit filed against Visiting Nurse Service entities and individual defendant for assault of hospice patient NewRamp; by NewRamp Editorial Staff; 10/22/24 The Law Offices of Robert E. Brown has filed a lawsuit against three Visiting Nurse Service entities and individual defendant Joy Odunze-Matthew following the violent assault of Carolyn Albanese, a terminally ill hospice patient under their care. The complaint alleges gross negligence by VNS and its affiliates for failing to properly vet, train, and supervise their staff, specifically the defendant Odunze-Matthew. The lawsuit seeks compensatory and punitive damages to address the physical, emotional, and psychological harm suffered by Ms. Albanese and her family. 

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Kaiser Permanente mental health workers go on strike in Southern California

10/23/24 at 03:00 AM

Kaiser Permanente mental health workers go on strike in Southern California Fox 5 - KUSI, San Diego, CA; by Danielle Dawson; 10/21/24 Thousands of mental health workers at Kaiser Permanente locations across Southern California hit the picket lines on Monday for the first day of an open-ended strike, calling for measures to reduce employee turnover and better patient care. ... The unionized mental health professionals — encompassing therapists, psychologists, social workers and psychiatric nurses — have been demanding Kaiser address issues in their next contract that have contributed to “substandard” care in Southern California. ... Last year, California behavioral health regulators flagged several of these problems when it hit Kaiser with a $50 million fine — the largest-ever penalty issued by the department — for failing to provide timely care to its patients as part of a wider $200 million settlement agreement. “Our agency could lose its Medicare license because we have five days to see our patients and, because our unsustainable caseloads, patient care is being delayed,” Elizabeth Meza, a San Diego-area hospice worker, told KUSI Monday morning. “We are only able to provide the minimum amount of care that they need.”

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The powerful companies driving local drugstores out of business

10/22/24 at 03:00 AM

The powerful companies driving local drugstores out of business DNYUZ; 10/19/24 The small-town drugstore closed for the last time on a clear and chilly afternoon in February. Jon Jacobs, who owned Yough Valley Pharmacy, hugged his employees goodbye. He cleared the shelves and packed pill bottles into plastic bins. Mr. Jacobs, a 70-year-old pharmacist, had spent more than half his life building his drugstore into a bedrock of Confluence, Pa., a rural community of roughly 1,000 people. Now the town was losing its only health care provider. Obscure but powerful health care middlemen — companies known as pharmacy benefit managers, or P.B.M.s — had destroyed his business. This has been happening all over the country, a New York Times investigation found. P.B.M.s, which employers and government programs hire to oversee prescription drug benefits, have been systematically underpaying small pharmacies, helping to drive hundreds out of business.

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HealthRev Partners and Trella Health announce partnership to empower home health and hospice agencies

10/21/24 at 03:00 AM

HealthRev Partners and Trella Health announce partnership to empower home health and hospice agencies The Warren Record; by Trella Health; 10/17/24HealthRev Partners, [a] revenue cycle management partner specializing in innovative, tech-driven solutions for home health and hospice agencies, and Trella Health, [a] provider of market intelligence and Customer Relationship Management (CRM) solutions for the post-acute care industry, have announced a new partnership. HealthRev Partners and Trella Health will collaborate to help agencies reach their full potential by cultivating stronger relationships with referral sources and optimizing their revenue cycle through complementary solutions.

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How quality, compliance, technology factor into hospice recruitment

10/21/24 at 03:00 AM

How quality, compliance, technology factor into hospice recruitment Hospice News; by Holly Vossel; 10/17/24 Quality, compliance and technology investments are becoming increasingly crucial when it comes to hospices’ recruitment and retention strategies as they seek to gain an advantage in the health care labor market. Finding and keeping quality employees who are able to keep up with the fast pace of today’s hospice compliance landscape has become a challenging feat, according to SilverStone Health CEO Alfonso Montiel. The Dallas, Texas-based health system provides palliative, home health and hospice, among other services. ... More than half of hospices nationwide underwent multiple audits simultaneously during 2023, according to survey findings from LeadingAge, the National Alliance for Care at Home and the National Partnership for Healthcare and Hospice Innovation (NPHI). ...

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The future of healthcare systems with Richard Church

10/18/24 at 03:00 AM

The future of healthcare systems with Richard Church Podcast by Teleios Collaborative Network; by Chris Comeaux; 10/15/24 In this conversation, Chris Comeaux interviews Rich Church, the Chief Growth and Strategy Officer of Parkview Health in Ft. Wayne, Indiana.  Chris and Rich discuss the future of nonprofit healthcare systems.  Rich explains that nonprofit systems need to think like for-profit organizations in the future in terms of managing their finances, but the difference lies in how they use their margins to invest back into their communities. Nonprofits use their margins to provide care to those who may not have access otherwise, while for-profits distribute their margins to stockholders.  Rich also emphasizes the importance of innovation and simplification in healthcare, as well as the need for a cultural shift that encourages risk-taking and learning from mistakes.  The conversation explores the importance of preventing high acuity care and keeping patients healthier to bend the cost curve in the long run.

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AAHPM Board President: Telehealth access ‘critical’ for hospice patients

10/18/24 at 03:00 AM

AAHPM Board President: Telehealth access ‘critical’ for hospice patientsHospice News; by Jim Parker; 10/17/24 The forthcoming expiration of telehealth flexibilities implemented during the pandemic could have a devastating impact on vulnerable populations, including those receiving hospice or palliative care. This is according to Dr. Holly Yang, board president of the American Academy of Hospice and Palliative Medicine (AAHPM). Currently, temporary federal rules allowing for greater access to telehealth are set to expire on Dec. 31. While legislation is in play to extend them, the outcome is uncertain, and the end of the year is approaching. Hospice News sat down with Yang to discuss the importance of these flexibilities and how their impending departure could impact patients and families, particularly those in rural areas or with limited mobility, poor health equity or social determinants of health needs.

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Millions of aging Americans are facing dementia by themselves

10/16/24 at 02:00 AM

Millions of aging Americans are facing dementia by themselves California Healthline; by Judith Graham; 10/15/24 Sociologist Elena Portacolone was taken aback. Many of the older adults in San Francisco she visited at home for a research project were confused when she came to the door. They’d forgotten the appointment or couldn’t remember speaking to her. It seemed clear they had some type of cognitive impairment. Yet they were living alone. Portacolone, an associate professor at the University of California-San Francisco, wondered how common this was. Had anyone examined this group? How were they managing? ... Portacolone got to work and now leads the Living Alone With Cognitive Impairment Project at UCSF. The project estimates that that at least 4.3 million people 55 or older who have cognitive impairment or dementia live alone in the United States. ... Imagine what this means. ...

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Pa. nonprofit to close; more than 100 people to be laid off

10/15/24 at 03:00 AM

Pa. nonprofit to close; more than 100 people to be laid off Penn Live Patriot News; by Daniel Urie; 10/14/24More than 100 people will be laid off at a Philadelphia nonprofit. The Visiting Nurse Association of Greater Philadelphia has filed a Worker Adjustment and Retraining Notification notice with the Pennsylvania Department of Labor & Industry informing the state it will close, and that 114 people will be laid off at 4601 Market St. The nonprofit is expected to close on Oct. 28 but is subject to change based on client needs and operational issues. The Visiting Nurses Association of Greater Philadelphia is closing after 138 years, according to WHYY. The VNA’s home health care program had about 239 patients as of last month, and another 54 patients were being cared for in hospice and palliative care, the WHYY report said. The following employees will be laid off: [Click on the title's link for the list of roles and number of employees.]

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