Literature Review

The best leaders ask the right questions Harvard Business Review On Leadership, Episode 110; podcast by Arnaud Chevallier; 5/14/25 Few leaders have been trained to ask great questions. That might explain why they tend to be good at certain kinds of questions, and less effective at other kinds. Unfortunately, that hurts their ability to pursue strategic priorities. Arnaud Chevallier, strategy professor at IMD Business School, explains how leaders can break out of that rut and systematically ask five kinds of questions: investigative, speculative, productive, interpretive, and subjective. He shares real-life examples of how asking the right sort of question at a key time can unlock value and propel your organization. With his IMD colleagues Frédéric Dalsace and Jean-Louis Barsoux, Chevallier wrote the HBR article “The Art of Asking Smarter Questions.”

How to put together your AI Dream Team Forbes; by Megan Poinski; 5/15/25 What are front-runners [with AI] doing differently? Accenture found they have five imperatives in common. They’re prioritizing AI innovation and growth over cost reduction—with C-suite leaders agreeing on the reasons behind it and how to measure the outcomes. They’re reinventing talent and ways of working, hiring employees who can do more with AI and upskilling existing staff, and giving them more opportunities to learn on the job by experimenting with it. They’re building an AI-enabled digital core, ensuring that their core systems and data are all designed with current and future AI use in mind. They’re using AI responsibly, focusing on governance for its use and risk assessments for both security issues and impacts on the workforce. And they’re also continuously reinventing their strategies and goals, creating a change-management framework that can shift with the way tools are employed, actual results, and changes in technology capabilities and the larger business environment.  

[Modern Healthcare] Best Places to Work in Healthcare - 2025

5 evidence-based solutions to solve the leadership burnout crisis Inc.; by Peter Economy; 5/10/25 Leader burnout isn’t just another HR buzzword. It’s the reality many leaders are living right now. According to a recent report by talent solutions firm LHH, a staggering 56 percent of leaders reported experiencing burnout in 2024—up from 52 percent the previous year—with Gen-X and Millennial leaders affected most. I’ve spent years on both sides of this equation ... What I’ve learned is that sustainable leadership isn’t about superhuman resilience. It’s about working smarter. Here are five approaches that actually work for leaders in any kind of organization, anywhere.

Celebrating National Nurses Month with 62 years of nursing excellence: Meet Alma Flowers, hospice nurse Jacksonville News - JAXChamber, Jacksonville, FL; 4/30/25 This month, we are proud to spotlight Ms. Alma Flowers, a dedicated Registered Nurse at Community Hospice & Palliative Care, whose remarkable career spans an impressive 62 years. Alma's journey began at the Brewster Duval School of Nursing in Jacksonville in 1959, marking the start of a lifelong commitment to compassionate care and professional excellence. Alma's career has been a testament to the evolution of nursing, encompassing diverse roles from acute psychiatric units to the compassionate realm of hospice care. Throughout her journey, Alma has adapted to and contributed to advancements in healthcare practices and policies. ... As we celebrate National Nurses Month, we are reminded of nurses' profound impact on patient care, healthcare innovation, and community well-being. Alma Flowers' journey is a testament to the enduring spirit of nursing excellence at Community Hospice & Palliative Care.Editor's note: What a beautiful tribute to Alma, especially when describing her journey as a "testament to the evolution of nursing." Imagine changes ahead for today's student nurses: 62 years from now will be the year 2087. While we struggle to keep up with the current barrage of nursing workforce challenges, we can draw inspiration from Alma's life-long commitments, flexibility, and immeasurable contributions.

Be ready for updated Special Focus Program, hospice experts sayMcKnight's Home Care; by Adam Healy; 5/9/25A revised hospice Special Focus Program is coming, and providers should make sure they have plans and procedures in place to be successful under this strict oversight program, Linda Woodle, director of accreditation at Community Health Accreditation Partner (CHAP), and Patricia D’Arena, vice president of clinical excellence at Enhabit Home Health and Hospice, said... When that program will be reinstated is anyone’s guess... The Centers for Medicare & Medicaid Services has indicated that assessments will place a high emphasis on four specific Conditions of Participation: patient’s rights; initial and comprehensive assessment of the patient; interdisciplinary group, care planning and coordination of care; and quality assessment and performance improvement. So providers should ensure they meet all of these conditions’ requirements.

Frederick Health Hospice hires new director Longview News-Journal, Frederick, MD; by Frederick Health; 5/7/25 Frederick Health Hospice is excited to announce that Korey Cobb has joined the nonprofit organization as its new Director, only the third director since the hospice was founded in 1980. Frederick Health Hospice has served the Frederick community as a non-profit agency for more than four decades. The organization was one of the earliest hospices formed in the U.S. and has been providing compassionate care for patients since before the Medicare Hospice Benefit was made permanent by Congress in 1986. Heather Kirby, Vice President of Integrated Care Delivery & Chief Population Health Officer at Frederick Health, helped lead the search committee ... [and described,] "Korey prides himself on creating a positive team culture, a strong sense of community involvement, and volunteerism. ..."

16 hospital executives’ thank-you notes to nurses Becker's Clinical Leadership; by Mariah Taylor and Kelly Gooch; 5/2/25In honor of National Nurses Month in May and National Nurses Week (May 6-12), hospitals and health systems are recognizing the difference nurses make in their organizations. This year, the American Nurses Association’s theme of National Nurses Week, “The Power of Nurses,” highlights the invaluable contributions of nurses worldwide and the real-life challenges they face every day. Here are some stats to know about nurses in 2025:

Obituary: Dr. John A. MulderNorton Shores, MI; 5/5/25Dr. John Adrian Mulder, a devoted husband, loving father, revered physician, and cherished friend, died peacefully at Vanderbilt Hospital after a short bout of pneumonia on May 1, 2025. John was born in Pontiac, MI to Rev. Dr. John and Lydia Mulder on September 12, 1952. As John’s family followed his father’s service to the Methodist Church, they lived in Pontiac, Detroit, Saginaw, Royal Oak, and Dearborn. ... A pioneer in the field of palliative care, Dr. Mulder was known not only for his clinical excellence, but also for his uncommon grace and empathy. He was a guiding light for thousands of patients and families as they navigated the most vulnerable moments of life. Dr. Mulder’s impact extended far beyond the exam room. As a teacher, international speaker, and thought leader, he helped shape national conversations around end-of-life care. Instilled with a deep sense of purpose and compassion, John dedicated his life to the service of others through medicine, ministry, music, and mentorship. A pioneer in the field of palliative care, Dr. Mulder was known not only for his clinical excellence, but also for his uncommon grace and empathy. He was a guiding light for thousands of patients and families as they navigated the most vulnerable moments of life. Dr. Mulder’s impact extended far beyond the exam room. As a teacher, international speaker, and thought leader, he helped shape national conversations around end-of-life care. 

Dombi: At-home care providers must overcome ‘self-inflicted challenge’ to flourish Home Health Care News; by Morgan Gonzales; 5/2/25 Despite operating on razor-thin margins and facing persistent reimbursement challenges, some home-based care providers are setting themselves apart by leaning into innovation. By embracing alternative payment models, virtual health and opportunities like hospital-at-home programs, providers can save themselves from home-based care’s “self-inflicted challenge” of not capitalizing on the industry’s evolving opportunities, according to Bill Dombi, senior counsel for Arnall Golden Gregory law firm. He also formerly led the National Association for Home Care & Hospice (NAHC), which following a merger is now the National Alliance for Care at Home. While workforce shortages, potential Medicaid cuts and unsustainable payment rates threaten the industry, opportunity awaits those willing to evolve, Dombi said.

Executive Personnel Changes - 5/2/25

Good Samaritan: Kimberly Romey brings warmth and peace to Benefis Peace Hospice NBC, Billings, MT; by Joee Taylor; 4/28/25 At Benefis Peace Hospice, Kimberly Romey is more than just a housekeeper. She is a source of comfort and care for patients and their families. Romey, who is responsible for maintaining cleanliness throughout the hospice, is known for her personal connections with patients. "My job is to take care of this place. I clean the whole building, bathrooms, patient rooms. I sit and I visit with patients. If there's something that's not health care wise that I can get them, I'll get them," Romey stated. Her dedication goes beyond her job description. "It's good to be here for people that, you know, this is their last stay, and to make them comfortable and to make them happy and to do things for them; it's very rewarding," she said. Latoya Reovan, the director of Benefis Peace Hospice, witnesses Romey's commitment daily.Editor's note: Thank you, Kimberly, Latoya, and NBC of Billings for this empowering story, with powerful teachable moments. Calling all executive leaders: Do you know the housekeepers in your hospice inpatient facilities? At a minimum, do you intentionally greet and thank them with warmth and authenticity? What hospice-oriented culture do you foster? Read more of Kimberly Romey's descriptions about her role, "Because to me, this isn't just my job. I love being here."