Good Samaritan: Kimberly Romey brings warmth and peace to Benefis Peace Hospice

Good Samaritan: Kimberly Romey brings warmth and peace to Benefis Peace Hospice 
NBC, Billings, MT; by Joee Taylor; 4/28/25 
At Benefis Peace Hospice, Kimberly Romey is more than just a housekeeper. She is a source of comfort and care for patients and their families. Romey, who is responsible for maintaining cleanliness throughout the hospice, is known for her personal connections with patients. "My job is to take care of this place. I clean the whole building, bathrooms, patient rooms. I sit and I visit with patients. If there's something that's not health care wise that I can get them, I'll get them," Romey stated. Her dedication goes beyond her job description. "It's good to be here for people that, you know, this is their last stay, and to make them comfortable and to make them happy and to do things for them; it's very rewarding," she said. Latoya Reovan, the director of Benefis Peace Hospice, witnesses Romey's commitment daily.
Editor's note: Thank you, Kimberly, Latoya, and NBC of Billings for this empowering story, with powerful teachable moments. Calling all executive leaders: Do you know the housekeepers in your hospice inpatient facilities? At a minimum, do you intentionally greet and thank them with authentic warmth? What hospice-oriented culture do you foster? Read more of Kimberly Romey's descriptions about her role, "Because to me, this isn't just my job. I love being here." Pair this with today's article, "Small acts of kindness can change someone’s world."