Literature Review

The healthcare customer of the future, with Marcus R. EscobedoTeleios Collaborative Network (TCN); video/podcast by Chris Comeaux with Marcus R. Escobedo; 6/11/25 In this episode of TCNtalks, Marcus Escobedo, Vice President of Communications at the John A. Hartford Foundation, joins Chris Comeaux to discuss the future of healthcare for aging populations. Marcus shares how the Foundation’s Age-Friendly Health Systems initiative transforms care for older adults through the evidence-based 4Ms framework: focusing on what matters to older adults, medication management, cognitive health, and mobility. The conversation dives into the impact of ageism in healthcare and the importance of reshaping language and practices to serve older adults better. 

TCN/HPC Today: Storm clouds on the horizon for reimbursement - Top news stories, May 2025 Teleios Collaborative Network (TCN); podcast by Chris Comeaux with Cordt Kassner, 6/4/25 What happens when artificial intelligence meets end-of-life care?  How do we reconcile private equity's profit motives with hospice's mission-driven ethos?  These questions took center stage in this month's roundup of hospice news with host Chris Comeaux and guest Cordt Kassner. The May edition of TCNtalks' top news stories reveals a healthcare sector at a fascinating crossroads.  AI has emerged as both a tantalizing promise and a practical challenge for hospice providers.  ... In this episode of TCN Talks, hosts Chris Comeaux and Cord Kassner reflect on Memorial Day and discuss significant news stories from May, including the complexities of thanking veterans for their service, the role of artificial intelligence in hospice care, and the importance of honest conversations about racism in healthcare.Editor's note: This monthly podcast combines quantitative data and qualitative discussion from articles gleaned from the 400+ posts we provide each month. Do you seek to make sense of it all? Tune in and learn. We welcome your feedback via our newsletter's Contact page. 

Tell us more: The Palliative Care Oral History Project Journal of Palliative Medicine; by Richard E. Leiter, Yilong Peng, and William E. Rosa; 5/19/25 As palliative specialists, we have a unique appreciation for the power of oral tradition—the stories of healing and suffering, challenge and accomplishment, and meaning and purpose that can be honored between us in safe and inclusive spaces. To this end, we take great pride in launching a new Journal of Palliative Medicine (JPM) podcast series, “Tell Us More: The Palliative Care Oral History Project.” Each month, we will sit down with a pivotal leader from Hospice and Palliative Care (HAPC) and do what our field does best—ask questions, listen, and reflect. Through our podcast, we’ll seek to understand the complexities and nuance behind our established practices and processes. Our interviews will be with pioneers from across HAPC’s professions and around the world. 

The keys to hospice CEO onboarding Hospice News; by Jim Parker; 5/20/25 As a new generation of hospice leaders rises to the forefront, hospices must carefully plan and execute CEO onboarding, which can be a complex process. Bringing on a new chief executive requires strong involvement from an organization’s board, a commitment to transparency and the ability to connect with frontline staff and fellow leaders, according to hospice CEOs and board members who spoke with Hospice News. In CEO onboarding, the board plays a critical role, Rebecca “Becky” Miller, CEO of Hospice of the Chesapeake, said. Miller took the helm at her organization in spring 2024. She previously served as the hospice’s chief operating officer. ...

The skills CEOs are building in 2025Becker's Hospital Review; by Kristin Kuchno; 5/20/25 Hospital and health system CEOs are building new leadership skills — many of which were not viewed as a priority earlier in their careers. While health systems continue to focus on workforce-wide skills development, such as leadership skills for succession planning, today’s executives are zeroing in on new capabilities to meet evolving demands. Becker’s connected with four hospital and health system CEOs to learn which skills they are actively working on in 2025. 

What is it like to die? University of Minnesota’s VR experience offers some answers. The Minnesota Star Tribune; by Richard Chin; 5/2/25 Our reporter returned from the Embodied Labs experience with some thoughts on what he’d like his last hours to look like. When the University of Minnesota offered to let me experience what it’s like to die, naturally I said yes. Aren’t we all morbidly curious about the undiscovered country, as Hamlet put it, from which no traveler returns? Except this time, happily, I would get to return because it would be a virtual death, an experience in a VR studio that’s part of the university’s Health Sciences Library system.

The future of dying with Dr. Ira Byock | Pop 1205 Practice of the Practice; podcast by Joe Sanok with Dr. Ira Byock; 5/14/25 How can we embrace conversations about death and dying? What is the healing power of forgiveness and connection in end-of-life care? When we face morality, how can we transform fear into meaningful connections? In this podcast episode, Joe Sanok speaks about the future of dying with Dr. Ira Byock. .. In this podcast: 

5 evidence-based solutions to solve the leadership burnout crisis Inc.; by Peter Economy; 5/10/25 Leader burnout isn’t just another HR buzzword. It’s the reality many leaders are living right now. According to a recent report by talent solutions firm LHH, a staggering 56 percent of leaders reported experiencing burnout in 2024—up from 52 percent the previous year—with Gen-X and Millennial leaders affected most. I’ve spent years on both sides of this equation ... What I’ve learned is that sustainable leadership isn’t about superhuman resilience. It’s about working smarter. Here are five approaches that actually work for leaders in any kind of organization, anywhere.

Building an ethical culture: Leadership’s role in corporate integrity The Wall Street Journal; by Lori Pressler, Michael Rossen and Miira Velia; 5/7/25 Built from the top down, a strong ethical culture can help mitigate risk by weaving ethics into decision-making at every level. Much of the time, a single moment or lapse in judgment does not precipitate a crisis. Instead, corporate scandals tend to spring from systemic failures in corporate culture, specifically around ethics. However, within many organizations, ethics are often discussed in theoretical terms—lofty yet nebulous aspirations or nice-to-haves. ... Given its potential for harm, organizations may not be giving ethical risk the attention it deserves, particularly from the top down. 

How a Butler University and Community Health Network partnership helped save 420 lives and $4.3 million Butler Stories, Indianapolis, IN; by Katie Palmer Wharton; 4/30/25 For healthcare professionals, data is more than just numbers—it is the foundation of better patient care, smarter decisions, and more efficient hospitals. But for many, data can feel overwhelming and difficult to use effectively. That’s why Butler University’s Office of Continuing and Professional Education teamed up with Community Health Network to create a hands-on professional development course that demystifies data and equips healthcare workers with practical analytics skills. Since launching in spring 2022, the program has empowered 185 Community Health Network professionals to break down data barriers, make informed decisions, and drive meaningful change in their organization. ... Armed with new data skills, Community Health Network employees built a dashboard to streamline the process. The results were nothing short of remarkable:

Good Samaritan: Kimberly Romey brings warmth and peace to Benefis Peace Hospice NBC, Billings, MT; by Joee Taylor; 4/28/25 At Benefis Peace Hospice, Kimberly Romey is more than just a housekeeper. She is a source of comfort and care for patients and their families. Romey, who is responsible for maintaining cleanliness throughout the hospice, is known for her personal connections with patients. "My job is to take care of this place. I clean the whole building, bathrooms, patient rooms. I sit and I visit with patients. If there's something that's not health care wise that I can get them, I'll get them," Romey stated. Her dedication goes beyond her job description. "It's good to be here for people that, you know, this is their last stay, and to make them comfortable and to make them happy and to do things for them; it's very rewarding," she said. Latoya Reovan, the director of Benefis Peace Hospice, witnesses Romey's commitment daily.Editor's note: Thank you, Kimberly, Latoya, and NBC of Billings for this empowering story, with powerful teachable moments. Calling all executive leaders: Do you know the housekeepers in your hospice inpatient facilities? At a minimum, do you intentionally greet and thank them with warmth and authenticity? What hospice-oriented culture do you foster? Read more of Kimberly Romey's descriptions about her role, "Because to me, this isn't just my job. I love being here." 

20 tech experts on how to boost operational resilience Forbes; by Forbes Expert Panel; 3/23/25 Managing risk and boosting resilience is an important initiative for organizations—particularly so for the finance, healthcare and logistics sectors. ... Members of Forbes Technology Council share their top tips for building operational resilience.

By the Bay forges educational partnerships to grow hospice, home-based care workforce Hospice News; by Holly Vossel; 4/23/25 By the Bay Health has launched a new career program that aims to build up the next generation of home-based health care professionals amid widespread workforce shortages. The California-based health system unveiled its educational initiative, Pathways to Care Careers, in December 2024 as part of its 50th anniversary commemoration. The program is a collaboration with local schools and community organizations. By the Bay Health recently began a $1 million fundraising campaign to support the expansion of the career initiative. A main goal is to reach an increasingly diverse range of health care workers further upstream in their educational journeys, said Robertina Szolarova, chief administrative officer at By the Bay Health and program lead for its Pathways to Care Careers initiative.