Literature Review

'We do more than just pray': Chaplains take active role at Milwaukee VA and in community U.S. Government Veterans Administration; by David Walter; 12/23/24 If you think hospital chaplains just pray at bedsides, think again. At the Milwaukee VA Medical Center, chaplains are much more than comfort providers. They are fully integrated into the everyday workings of the hospital, serving on committees, participating in numerous events and consulting with other subject matter experts. Their work also goes beyond the walls of the hospital, interfacing with the community to help better reach those Veterans who may not venture into the hospital. And while they continue to meet one-on-one with patients on a daily basis, they also extend their services to hospital staff, providing solace and support for those dealing with the emotional toll that caregiving can sometimes take on health care professionals. “There’s been a really big shift here,” said Chaplain Robert Allen, chief of the Milwaukee VA’s Chaplain Services, adding that for too long chaplains were “put in this corner, thinking that we only just pray.” Editor's note: To strengthen your understanding of chaplaincy roles, standards, training, and certification, examine the national Association of Professional Chaplains.

Rabbi emphasizes balancing tradition, innovation in culturally competent care Yeshiva University; by Dave DeFusco; 12/20/24 Rabbi Dr. Edward Reichman, professor in the Department of Emergency Medicine at Albert Einstein College of Medicine, underscored the importance of understanding various religious practices to provide culturally competent care in his presentation, “Are Pig Heart Transplants Kosher? Judaism and Modern Medicine in the 21st Century,” as part of an interprofessional practice seminar ...  Rabbi Reichman offered practical advice for healthcare professionals treating Jewish patients. Key considerations included: ...

Impact of transition to home palliative care on patient support and prescriptions Physician's Weekly; 12/19/24 The following is a summary of “Evaluating the Benefits of Transition to Home Palliative Care: Pharmacological Prescriptions, Social, and Psychological Support Post-Referral,” published in the November 2024 issue of Primary Care by Ribeiro et al. Community palliative care teams provide at-home care based on referral criteria that prioritize functional status and clinical complexity. They focus on patients with limited benefit from continued hospital care. Researchers conducted a retrospective study to assess the quality of referrals and the transition to community palliative care teams. ... They concluded that most complex patients were successfully monitored and died at home, with hospital deaths reserved for exceptional cases. There was no significant difference in the biopsychosocial approach between patients followed by various palliative care teams, indicating varying approaches. 

Which skills will survive the AI onslaught? National Association of Corporate Directors (NACD), Arlington, VA; by Vivek Sharma and David C. Edelman; 12/17/24 ... Boards and CEOs are inundated with reports projecting doomsday scenarios of job displacement due to AI. For example, according to the World Economic Forum's The Future of Jobs Report 2020, automation and AI are expected to displace 85 million jobs globally by 2025, especially in industries such as manufacturing, data entry, and customer service due to the repetitive nature and predictable processes of these fields. AI is already disrupting many roles hitherto considered firmly within the human domain. ... Irreplaceable Human Dimensions ... In analyzing a wide range of articles on the topic, when a job scores high along any of the following three dimensions, it creates significant hurdles for displacement by AI:

Employees crave Right-to-Disconnect Law HR Daily Advisor; by Lin Grensing-Pophal; 12/12/24 The rise of telecommunications tools like email, online chat, and smart phones has meant that people can stay connected virtually wherever they are, at all times. While that interconnectedness can be a blessing in some situations, it has also led to a lot of stress and burnout among workers who feel like they can’t disconnect when it comes to work. Recent data from web tool review firm EmailTooltester helps flesh out this sentiment, based on survey responses from over 1,000 American adults. Here are some of the key data points:

HSPN Staffing Summit: Leveraging technology for person-centered care Hospice News; by Sophie Knoelke; 12/9/24 This article is sponsored by CareXM. This article is based on a virtual discussion with Kathleen Benton, President and CEO of Hospice Savannah. ... Dr. Benton has a master’s degree in medical ethics and a doctorate in public health. She has offered and reviewed many publications relevant to the topics of palliative care, ethics, hospice, and communication. [Dr. Benton:] I was schooled in clinical ethics and really mediating ethical dilemmas in health care. Looking at, is this in the best interest of the patient? Are we truly following the patient’s wishes? Many of the dilemmas, I would say a good 90%, occur at the end of life. ... [At] the root of [really trending] cases was one missing element. That element was the lacking area of communication. What do I mean by that? I believe that health care does the worst job of probably all other areas of communicating with folks. We have really taken what it is to be human out of what it is to treat a patient and a person. [Click on the title's link to continue reading this insightful discussion.]

Embracing well-being at the end of life Phaneuf Funeral Homes & Crematorium; by Phaneuf; 12/5/24At the 29th Annual Fall Hospice & Palliative Care Conference, Dr. Ira Byock delivered a thought-provoking keynote challenging the misconceptions surrounding hospice and palliative care and illuminating a brighter path forward for individuals, families, and caregivers. ... Far too often, hospice and palliative care services are seen as a last resort or equated with “giving up.” Dr. Byock pushed back against this notion, emphasizing that hospice and palliative care are not about death but about life. “Hospice and palliative care are about living as fully and as well as possible through the end of human life,” Dr. Byock said. Rather than signifying the end of healthcare options, palliative care provides comfort, dignity, and even joy for individuals facing life-limiting conditions. Dr. Byock shared that families often express relief and gratitude after beginning hospice care, lamenting that they hadn’t learned about it sooner. These experiences highlight a common issue: Hospice care is often introduced too late, preventing families and patients from reaping its full benefits. 

5 principles of servant leadership Forbes; by Nancy Padberg; 12/3/24 Servant leadership isn’t just a philosophy; it’s a choice that redefines what leadership should feel like. It’s about prioritizing your associates first. Servant leadership shifts the focus from the traditional leadership model—where the leader’s primary goal is to accumulate power and control—to one where the leader prioritizes the needs of their team, community and organization. This approach builds a healthy workplace culture through collaboration, trust and empowerment. Here are some ways you can embody the principles of servant leadership to improve your company culture from the top down.

Health care workers rally at Kaiser Permanente headquarters in Pasadena as strike enters fifth week Pasadena Now, Pasadena, CA; by Eddie Rivera; 11/22/24 More than 300 Kaiser Permanente mental health workers and their supporters marched Thursday, November 21 around the healthcare giant’s regional headquarters on Walnut Street in Pasadena, marking the fifth week of a statewide strike over working conditions and patient care concerns. The Pasadena demonstration, coordinated with a similar rally in Oakland, highlighted tensions between Kaiser Permanente and its mental health professionals represented by the National Union of Healthcare Workers. ... “We’re tired of the working conditions that Kaiser’s providing for us,” said Marisela Calvillo, a licensed clinical social worker who led the demonstration. ... Calvillo said she was seeing patients every 30 minutes without breaks while struggling to complete required documentation during lunch periods. She said therapists are given approximately two minutes per patient for administrative tasks, affecting her caseload of 86 patients. 

Is your doctor using ‘never words’ that make you feel worse? Everyday Health; by Lisa Rapaport; 11/19/24 Words matter — especially when it comes to how doctors speak to patients and families facing a scary medical diagnosis. That’s because the exact words doctors use to explain complex health situations can make or break whether people feel heard and respected during appointments — and influence whether they follow doctors’ orders afterwards, according to a new survey published in Mayo Clinic Proceedings. Key Takeaways:

There aren't enough dementia providers in Arizona. This unique campus offers training KJZZ Phoenix, AZ; by Kathy Ritchie; 11/15/24 Arizona has the fastest growth rate of Alzheimer’s disease in the country. Yet there are not enough paid caregivers or even geriatricians — only 92 in the entire state — for this population. So how do you educate, even inspire, health care students to care about dementia? As the saying goes, if you build it, they will come. Judy Ward is chatting with three nursing students from Creighton University when a group of preschoolers toddle on by. ... The children attend a care center located at Hospice of the Valley’s Dementia Care and Education Campus in Arcadia. That’s also where Judy’s adult day club for people living with dementia is situated, along with a 12-bed assisted living community and a hospice unit. ...

A doctor’s life-changing realization about empathy after becoming a patient [podcast] MedPage Today's KevinMD.com; podcast by KevinMD; 11/10/24 Join us for a conversation with Fazlur Rahman, a hematology-oncology physician and author of Our Connected Lives. In this episode, we explore how Fazlur’s journey from physician to patient transformed his understanding of empathy. He reflects on the importance of personal connection in medicine, the impact of a lack of empathy on both doctors and patients, and the need for medical education to include the humanities to foster compassionate care. This episode dives deep into the role empathy plays in improving patient outcomes and doctor-patient relationships. Fazlur Rahman is a hematology-oncology physician and author of Our Connected Lives. He discusses the KevinMD article, “From doctor to patient: a life-changing lesson in empathy.”

The dozen phrases doctors warned never say to patients, including ‘everything is going to be fine’ What's New 2Day; by Alexander; 11/8/24 “Everything is going to be okay.” No doubt you or someone you know has heard those words from a doctor, but doctors are now being warned to stop doing so because it could raise false hope. A new report has identified 12 “never phrases” that doctors should never use with patients with serious illnesses, such as heart failure, cancer and lung disease. They explain that these “isolated words or phrases not only lack benefits but can also cause emotional harm and accentuate power differences.” If a patient is seriously ill, for example, a doctor should never mention the words “withdraw care,” as this implies that the medical team is “giving up.” While “everything will be okay” may seem like a comforting phrase, researchers say this could offer false hope when dealing with a serious illness and a better expression might be “I’m here to support you through this whole process.” [Click on the title's link for the dozen phrases they identify, with alternative language and rationale.]